This was the worse stay I have ever had! The staff is so rude and ready to collect money but not to actually help. The rooms smells so bad! Never staying here again!!
It was in a good area close to almost everything my only complaint is the owners were kinda my key card deactivated and I went to get it fixed the owner was very snappy and when I Checked in she was acting like I didn’t pay when I had prepaid a week before my trip, they can be alil more friendly to people I don’t know if I will stay there again. And the parking is horrible 1 night I had to park on the street
Parking was right outside rooms and shops at not to far you can drive and get there under 10 minutes staff was friendly area was quiete
Rooms were ok a little outdated but good enough for sleeping
Not a place to spend the night in and out traffic rooms are not suitable for children just a nasty place if i would have known I would not have booked this place
The staff was very friendly and helpful the room was clean & smoke free for the price the room was a 9/10 only reason for a 9/10 is the furniture is kinda outdated the parking lot is kinda small and tight
The staff weren't helpful at all and very rude the room was really dirty stains on the sheets mold on the walls the shower was also really nasty and ac didn’t work at all stinky very bad
This was the worst experience! My friend and I got there earlier than check in time and thought it would be possible to leave our luggage there. First the receptionist said no and then said we could do it but to an extra charge. While the receptionist was saying that another guest lady came screaming at the receptionist saying she was going to call the police and put him in jail because he was forcing to get into her room while she was naked about to take a shower. And kept on shouting. My friend and I immediately left the place, booked another hotel. The Uber driver told us that this was not the best area with lots of street prostitution.
I also got immediately in contact with Expedia and its customer service was very professional and helpful and we got our money back.
If you love your life, please DO NOT stay here. first, the owner is rude with an attitude and lies to Expedia. When Expedia contacts the property for a dispute his "employee" picks up the phone and claims the owner is not there. I contacted Expedia so I could cancel and rebook somewhere else due to the conditions and I got forced to stay here, not being able to get another room somewhere else because I could not cancel, get refund/credit and get rebooked. This room smelled like humid mold/masked cigarette smell, Hairs/pubic hairs around the toilet, near the toilet floor and showers. Showers were stained and unclean could not shower. Sheets had stains on them. A couple of hours after my dredful stay and check out, I noticed redness on several parts of my body, they are rashes and MULTIPLE bug bites around my entire body. I contacted Expedia again about this new situation and they did not do anything about it, I could not get any full refund for having to forcefully be in that filth, and again Expedia contacted the property about this and was given the same response, the owner is not there and cant do anything about it but wait 24 hours for a response emailing the property. I will never willfully or forcefully stay at this property ever again. And I beware anyone that concerns for their health to also not stay here. You will get insanely poor hygenic enviornment. I have filed a complaints with LA County Health Dept, BBB, and CA Attorney General.