2/10 แย่มาก
Randall, breckenridge
1 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The front desk person was a horrible person. I arrived @10:15 and he was upset that another guest let me in. Then i was told i do not have a reservation. I tried to show him the confirmation on my phone. He said "I dont care" well that is an understatement, he does not care. The process ended with this man putting his hands on me and pushing me out the door and threatening to call the Police for tresspassing and he threatened to beat my ass if i didn't get off the property.
I was trying to resolve the situation calmly and he escalated. Horrible service, all i was doing was to check in and sleep for the night. I didn't think i would be pushed and manhandled and threatened. He followed me outside and said he was going to kick my arse...what the heck? I want a full refund immediately. I was dressed in a suit and tie and friendly try to resolve the issue. He said "no more words" rude and threatening, this guy needs a different career where he doesn't interact with people
Randall
เข้าพัก 1 คืน, ธันวาคม 2025