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"The pictures did not reflect what the property looked like"

"very nice place"

"European like rooms. No amenities. No coffee or tea in rooms. Very young crowd."

"for the charge paid per night a complete let down - even a 2 star hotel in India provides more"

"Good"

"Clean room"

"Cuartos grandes, muy amables y serviciales"

"Everything"

"The property is in the middle of LES/ CHINATOWN in Manhattan. Great location, tons to do, coffee/ water/ breakfast available conveniently daily."

"The hotel is in a great location for a trip to lower Manhattan. It was clean, the staff was kind and helpful! I would recommend Cloud One to a friend and I'd stay there again!"

"立地が良く地下鉄などに近く便利でした。43階の部屋でしたがリフトがなかなか上がって来ない時があり困りました。"

"It was good"

"Staff wasn't helpful. Just there to do ajob."

"It was a good place for one night. I loved the location and easy to get too and around"

"清潔な客室で良かったです。バスローブやパジャマがないので残念でした。"

"The staff were great and very helpful. We loved our room, and will definitely book again."

"The best rooftop bar."

"great location and great staff"

"We were told we'd get a text message when our room was ready, but we never received one. Had to wait in a long line up to get our keys. Also had to take the stairs most of the time because the wait for the elevators was sometimes 10 minutes or more. Rooms were small but clean. Location was great. Parking rates were also good with hotel validation"