I would stay there again definitely, it wowed my thoughts trust me it’s 9.5/10 for me the staff is amazing too room clean beds comfortable soft everything on point.
A convenient location, helpful friendly staff and a good clean room/bathroom.
Only minor issue was parking but as we were there late Saturday too Sunday evening the street parking is free.
The decor was quite basic. There was a carpark (advertised on Expedia as free,but was charged £15). It was difficult to use and we were given no advance notice how to gain access. My reservation seemed to baffle them at first. The room was spacious, with large bed, very large TV, and the bathroom had modern quite classy fittings. Unfortunately, there were no tea/coffee making facilities, no cips, glasses or any receptacle for a drink - and no towels. A very mixed experience. Lots of good points, but some not so good.
Extremely disappointing and distressing experience — BED BUG CONCERNS
Our stay at this hotel was extremely upsetting.
I developed multiple bites that appeared consistent with bed bug bites, and I noticed blood-like stains/signs on the mattress, which was extremely concerning.
I reported the issue and contacted Expedia. Unfortunately, I did not feel properly supported. I was passed between different Expedia agents and repeatedly had to explain the situation. After everything I went through, Expedia ultimately concluded that I would not receive a refund.
The physical aftermath was awful. I suffered from days of intense itching, tried several different creams for relief, and was left with dark marks on my skin from the bites. This was not simply an uncomfortable stay! it affected me physically even after leaving the hotel.
Whats even more concerning is that, after looking through the hotel’s reviews, I am not the only guest who has reported similar experiences. Seeing multiple reports like this makes the situation even more concerning.
The hotel needs to take this very seriously and investigate the situation properly, rather than allowing other guests to potentially go through the same experience.
I strongly recommend that anyone considering staying here read the recent reviews carefully, particularly those mentioning cleanliness, insects, or bites.
Extremely disappointing, and I expected much better from both the hotel and Expedia.
Ja man får hvad man betaler for, men kan ikke sige noget positiv om dette hotel, da jeg lider af cøliaki og ringer end da til hotel hjemme fra,for at sikker mig at jeg kan få glutenfri morgenmad og ja lød svaret, da vi ankommer er der ingen glutenfri morgen, men jeg var velkommen til og selv hente noget. Men ud iver det så er det ikke et sted jeg vil anbefalede til nogen
เข้าพัก 3 คืน, ตุลาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Francesco
23 ต.ค. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
L'albergo non è male e anche se molto distante dal centro è facilmente raggiungibile con i mezzi pubblici (comunque costosi). La camera presentava alcune inefficienze (box doccia che rischiava di caderti addosso e presa del bagno non funzionante) ma è sicuramente pulita. Stranamente i letti avevano solo il lenzuolo di sotto, ma non quello di sopra. Colazione discreta, ma sicuramente migliorabile, e wi-fi ottimo. Zona un tantino poco rassicurante la sera. Non hai la sensazione di camminare tranquillo. Nel complesso migliorabile ma potrei tornarci considerando i prezzi decisamente buoni.
Nice and friendly hotel with lift, reception open till midnight. Cca 10 mins walk from Tube, bus station is near. Friendly staff. Room was without barriers, big double bed and two singles, TV, wifi, own bathroom (would deserve to fix it) but we were satisfied. Room was cleand every day. Breakfast is in the pub - coffee, tea, juice, milk, cornflakes, ham, cheese, fruit yogurts, egs, sausages, beans, toasts....I missed white yogurt or bacon but the breakfast was sufficient.
Pěkný a příjemný hotel s výtahem, recepce otevřena do půlnoci. 10 min pěšky od metra, zastávka autobusu je blízko. Příjemný personál. Pokoj byl bezbariérový, velké dvoulůžko a dvě jednolůžka, Tv a wifi na pokoji. Vlastní koupelna, která by si zasloužila opravit ale byli jsme spokojeni. Snídaně je v hotelovém baru - káva, čaj, mléko, džus, cornflaky, salám, sýr, ovocné jogurty, vajíčka, párky, fazole, toasty - chyběl mi bílý jogurt a slanina ale snídaně byla dostatečná.
เข้าพัก 4 คืน, ตุลาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
10 ต.ค. 2018
ไม่ชื่นชอบ: ความสะอาด
Can not recommend
The Hotel is located on far east of London. From Gatwick it is 80 minutes away. City center is about 40 minutes. Closest Underground is 10 minute walk. Not a clean area. Hotel looks like renewed. The staff is friendly, breakfast is ok. For me was a busy two days. I did not spend time in the room. Just sleep and shower. However after my second night I found some bites on my naked arms. Possibly bed bugs :(
One room controls heat for floor, if they put it on heat to avoid very cold nights, our room got to 28 degrees. Bed not comfortable and room smelled very moldy, we had to buy febreeze.
On plus side, staff very nice, good breakfast, fair price. Overall, would never stay there again.
I liked the location to transportation.
I didn't like the neighborhood. It was noisy and rowdy at night. There was a vagrant hanging outside making noise & police had to be called to remove him. The facilities was just adequate and the free breakfast was just barely adequate.
I liked the friendliness and helpfulness of the staff.
Nice place to stay if you plan to visit Hindu Temples , traveling via UG station. Lot of south Indian shops close by.
Could be nice to reduce bar music during Friday and Saturday night in the bar.
Personal war nett und bemüht aber alles andere nicht empfehlenswert. Vor allem Sauberkeit lässt viel zu wünschen übrig. Unten befindet sich eine marode Kneipe, die bis spät Abend sehr laut ist und drum herum stehen immer weniger vertrauenswürdige Typen, etwas gewöhnungsbedürftig. Frühstücksbüffet war eigentlich OK nur zu wenig Abwechslung und da kommt die fehlende Sauberkeit wieder ins Spiel, nämlich die Kneipe von Abend wurde zu Frühstücksbuffet umfunktioniert, leider die Tische wurden mangelhaft gesäubert. Man kann etwas Bettwäsche und Tücher loben, leider die Matratzen die darunter waren hatten ekelhaften Flecken.
Die Bilder die man auf Website vom Hotel findet sind sehr gut gemacht und machen einen guten Eindruck leider, wenn man vor Ort ist kommt schnell die Ernüchterung.
A little bit far from London City center. Reachable by underground but still... Hotel is clean with a fair breakfast offer. Animated at night with the bar, the pool tables, the =music...