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"Excellent room clean tidy and warm. Staff very friendly and complimentary breakfast was a bonus."

"Good mattress, good shower. It was a one-night stay, and everything was fine. "

"Excellent and friendly staff, great pub atmosphere, awesome English breakfast."

"Beautiful location, suite, and food. Lovely pleasant host and excellent value. Will definitely stay again. "

"All fine. The cold water pressure is a little high."

"A pleasant stay. Staff friendly and approachable Was full of under 16s as there was a football tournament nearby."

"Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester."

"Staff were amazing, so friendly and great with our children. Breakfast was lovely, could not fault. Rooms were clean and bed very comfortable. Will definitely be staying again "

"We booked this hotel as we seen it advertised a pool table, when we arrived we found out it has been taken away. Very out dated rooms. When we arrived for breakfast the chairs in restaurant were disgusting, badly stained and all mis matched. The carpets hadnt even been hoovered and the tables where still dirty not been cleaned properly. Will not be staying there ever again. If i could give zero starts i would."

"Great place to stay. Food always amazing"

"Really helpful, clean and tidy room. Lounge available with fridge and microwave. Shops and pubs nearby "

"The room was very old tired and out dated with mould up the walls. Worn out furniture and very old uncomfortable mattresses, dirty carpets, rust and mould around the bath and shower, ripped net curtains with what looks like air riffle holes in the windows. The room was ice cold all night we had to stay fully clothed. The whole hotel didnt have any heating on. Other people living in the hotel and other guests was in and out the fire exit door all night slamming it shut every time the door was...

"Lovely pub, friendly staff. We only stayed 1 night but the rooms were very clean and had everything you needed. The breakfast was cooked beautifully and really tasty. We would have had diner there but unfortunately it was the Christmas market on within Tarvin that evening so no food was served other than a stall outside. Free parking for people staying in the pub. Within a 15 min drive into Chester - Wouldn’t hesitate to go back. An enjoyable if not brief visit. "

"Fantastic apartment in a great location for visiting Chester. Parking is located a bit away from the property and can be a bit difficult to find but only a minor thing. Everything else was really good including the communications from the owner. Highly recommend. "

"Hotel has a very good location with shops restaurants and the river all within easy reach."

"Great room, food and service. Staff went above and beyond. "

"The bathroom had mold. The ceiling tiles are broken. The room really needs a refurb. The main door is broken and sometimes doesn't open or opens very slowly. I've stayed at much better maintained premier inns in the past so this was a huge disappointment."

"All good would stay again !!!"

"Amazing "