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"The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

"Breakfast was okay but highly recommend dinner which was very good. Staff friendly and helpful and dog welcomed."

"Staff excellent, basic amenities lacking in room and condition of fittings/shower etc rather tired. "

"Excellent "

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Bar with good selection of drinks, menu was extensive. I had 12oz Steak 👍 Room clean and tidy with tea and coffee making facilities. I had a full English breakfast the following morning well cooked and presented. With tea or coffee and orange juice "

"Room was fairly new and clean. A little too hot during the night but the window did open slightly. Just to note the room is part the church which we didn’t realise until we got there. Right next door the bells were ringing every 15 minutes on the evening, then started again at 8am and lasted longer in the morning to call for service (it was Sunday). I enjoyed them but just to note in case you were wanting a lie-in. There is no option for breakfast although the listing did state it would be...

"A beautiful place to stay, would highly recommend. "

"This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

"Breakfast was fabulous and the bedroom was very clean. Bar had Aircon which was blissful with a temp of 32 degrees !! Staff went out of their way to help with the heat - fan in the room and a spare sheet so you didn’t have to use the quilt …. Much appreciated"

"Really enjoyed the stay. Lovely view & easy to find. Would highly recommend to others & I will definitely be back again."

"Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast."

"Nice staff. Basic but practical. "

"Good place to stop in beautiful countryside"

"The room was good in size and decor , garden room suite. We were on the ground floor the room above us you could hear everything even the person snoring , the floor must have been floorboards and we could hear everything, This woke us up and continued throughout the morning!"

"Great stay, friendly staff, clean and comfortable room, AC, had everything we needed, liked the design of the rooms and hotel. Only note would be that the pillows weren’t great - too soft and uneven."

"10/10 would stay here again!"

"A friendly welcome by the staff and very attentive throughout our stay. Room 8 was excellent with plenty of space and a large bath with separate shower. Food selection was great and expertly prepared. Plenty of choices for breakfast. Good selection of drinks at the bar. Several walks from the hotel and the river Wye is only a 15 minute walk away."