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"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"It was very hot.windows were closed no curtains closed to stop the heat , the room was very hot and we didn't have a good rest ."

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Great place, we stayed one night right off Cotswold walk. Room clean, new, staff warm and friendly, food, good. It was a good stay."

"The room was spacious, clean and comfortable. The shower was small but mighty! All members of staff were welcoming, friendly and helpful, and we enjoyed a very tasty and filling breakfast in the morning. Check-in and check-out were all completed via a text message. Very easy and convenient. A thumbs up all round. Would definitely stay again if I was in the area. My only issue (not with the accommodation) was the mobile phone service in the area was poor on my network. Struggled to get my...

"Very friendly greeting on arrival, super clean room with air conditioning which was very welcome during this very hot weather. Comfortable bed and good shower pressure. Good selection of food for breakfast and free parking. What’s not to like!"

"A phenomenal hotel, run by a fabulous team, and the young serving staff were incredible. This hotel truly is a gem, with a fabulous restaurant, and beautiful grounds to hang out, chat and have a drink. Blissfully quiet at night"

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Stayed for one night. Had dinner and breakfast both good for quality and quantity. Staff very friendly"

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room."

"Not open to residents with restraint facilities on Sundays"

"Breakfast was great, staff were really friendly and helpful"