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"Good experience. Right in the centre and very accessible to transport and shops. Very helpful staff and very good breakfast. Highly recommended."

"Clean hotel with a good location. Friendly staff. Only a couple small complaints. Handle on window was broken so couldn't open it so that led to a hot and unventilated room which wasn't the most pleasant. Also the bed had a mattress topper on it, which both me and my partner had aches and pains due to.. maybe just invest in new mattresses instead of trying to cover the issues. Only minor issues that for what we paid we can't complain really but just minor things would make a big difference!"

"Nice hotel, good value located on the New Walk that we loved. Quiet location and hotel. Looks like it could do with investment in the property and furniture."

"Fantastic location. Modern well maintained good sized rooms. Parking was conveniently located within a less than 5 minute walk Check in, sadly was less than friendly or efficient."

"Booked an executive room. On first impressions it looked good but then you notice where it hasn’t been well maintained or cared for. The most worrying thing was the brown slightly orange stains on the bed cover in two places. I can only hope they were scorch marks from ironing. Bath had marks and chips, no power points near the bed for phone etc. Staff were all helpful and pleasant but despite that I wouldn’t stay again unless rooms have had a facelift. "

"Clean, comfortable and friendly staff also great location "

"Room was satisfactory. The hotel is located in a motorway services area. On arrival was charged extra to park in the services car park as the hotel does not have a private car park. Purchased breakfast for two adults however this is a voucher that has to be redeemed in the services building next door to the hotel and at a particular concession. Breakfast options were limited at the vendor, so beware! Extra parking charge and poor breakfast would put me off booking here again."

"Excellent overnight business stop over, oldy world charm with a boutique feel and modern recent refit, lovely staff and excellent city centre location."

"Great value for money. Friendly receptionist comfy bed and nice hot shower! Also the food in the adjoining fast food restaurant was super tasty!"