"Everything was excellent except one staff member who spoke to me with arrogance throughout my stay. He is at the front desk and his name is Ramses or something similar. When I first checked in he spoke to me with an arrogant tone and I was met with the same tone upon checkout. I didn't appreciate his attitude. Othe than that the hotel is what you would expect for that type of hotel. Other staff are friendly and helpful. "
"The staff at this hotel are amazing and really made the holiday for us. They were so friendly and also very helpful in many ways, nothing was a problem for them. The tours they organised for us were great and amazingly priced. They even organised a special itinerary just for us covering a number of things we wanted to see. Mohamad our guide for the Giza Pyramids and GEM was so knowledgeable and took some amazing pictures, friends asked if we had a professional photographer with us!
The hotel is...
"people were so friendly, amazing staff, breakfast was so so so good, we had Samy that serves us the food, was so welcoming, location is central, have everything shopping, hair dresser"
"Amazing rooms that are beyond beautiful. Huge rooms in the heart of Cairo, truly a hidden gem by definition, very unassuming. The staff went above and beyond and were super helpful. I only wished we had organized more through them with the time we had in Cairo. It was by far our favorite hotel stay on our honeymoon and travels over the last two months. Marcelino the manager was exceptionally excellent. So passionate, invested in helping us and our overall experience I thought he must own the...
"Apesar de não termos conseguido aproveitar muito as comodidades, como o café da manhã, por conta do nosso roteiro, fomos muito bem atendidos durante toda a estadia. Um agradecimento especial ao Ahmed, que foi extremamente prestativo e nos ajudou com o passeio do cruzeiro com jantar no Rio Nilo, dentre outras coisas. Eles foram extremamente atenciosos e a todo momento nos ofereciam chá e perguntavam sobre nosso conforto e necessidades. É importante destacar que a classificação por estrelas no...