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"I appreciated the ease of using the airport shuttle and the abundance at the morning included breakfast."

"Easy to get to from FCO, you get what you pay for. Young male worker ~30years old with glasses was terribly miserable on check in. Only time he showed any emotion, other than disgust and frustration, was when he made a mistake and had to show a modicum of humility. I shouldn't feel like I'm inconveniencing an employee of the hotel I'm paying to stay at when I'm sorting through foreign currency to pay the visitor tax. Have some humility."

"I cannot compliment and thank this hotel and it’s Staff enough. Location is everything for older tourists and this hotel is within walking distance of a main subway line station connecting easily to many of the most important tourist destinations. A lovely spot!"

"Supposed to get water every morning we didn’t get any AC broke and they don’t have plan B Even they don’t have fans"

"It was a great hotel. Unfortunately, the air conditioning in the room did not work and nothing was done about it even after flagging it a few times."

"Estuve hospedado con mi pareja y mi madre desde el 11 de julio hasta el 17 de julio de 2026. El hotel en general estaba bien. La ubicación no es la mejor porque está a unos 25 minutos del centro en donde ocurren todas actividades en Roma. Sin embargo, el hotel es cómodo, luce bien en sus áreas comunes y la piscina estuvo muy buena. Además el restaurante tiene una buena oferta culinaria. No obstante, tiene varias areas qué mejorar como los es la apariencia de las habitaciones que parecen...

"This is an amazing boutique hotel. It's located not far from everything. The staff were professional and welcoming. My room wasn't a clean as I would've liked. The sofa bed is starting to wear down a bit. Housekeeping did come to replace what we needed, but didn't sweep, mop or clean. The breakfast options were great as well. I would recommend this hotel and would stay again."

"I loved both pools and the restaurant and bar!!!!Viviana, Fabio, Paola are fantastic! So kind and welcoming. Beautiful piano player! It’s my fourth stay. My home away from home."

"pool not open"

"Air Conditioning was always working really well. The staff was fantastic from the amazing breakfast staff to the front desk!"

"LA QUALITÉ DU DÉJEUNER ÉTAIT IMPRESSIONNANT. SERVICE DE NAVETTE FIABLE MAIS LA CONDUITE UN PEU "COWBBOY'. IL Y. AVAIT DE LA MOISISSURE DANS LA DOUCHE DE LA SALLE DE BAIN DE LA CHAMBRE. EN GROS - UNE BONNE OPTION RAPPORT QUALITÉ PRIX"

"Staff was great and property was clean but minor issues in our room made it a bit problematic (lights not working, door exceptionally loud when opening and closing)"

"Clean comfortable room, efficient and attentive staff"

"This was our 2nd time to stay at Hotel Smeraldo. We enjoyed our stay so much three years ago that I booked it again for this trip! The staff is so friendly and helpful. The rooms are clean and comfortable. One of our favorite things about the hotel is the adorable roof top bar. We had dinner our last night and it was fantastic! Wonderful little hotel! I would book here again if we ever visit the Eternal City again!"

"The owner, Fabrizio, is one of the kindest most welcoming person. He makes the experience so lovely and the hotel location is amazing! Rooms are beautiful and a/c was on when we arrived in room. Will definitely be back! Grazie"

"Todo estuvo muy bien y disfrutamos mucho nuestra estadía. Pero como todos los hoteles en Europa es muy chico. Si quieres un masaje en el spa debes de apartar con tiempo. El servicio y almuerzo fue espectacular."

"The hotel was centrally located. we could walk to everything. Drinks and breakfast on the terrace was very nice."