Search Hotels in Las Palmas, Santa María Huatulco

"Ok"

"The ac in the rooms were great that staff is super friendly and very attentive all though we did not come with children they have lots of fun activities for the children that we saw as well for the adults it is a very good family resort "

"No complaints. Clean room, good staff & bar. Only to many kids in this month, we didn’t use the swimming pool"

"The service with the internet was the worst and also the room had a noise and the fan one of the restaurants had the worst Mexican food and very expensive I do not recommend this hotel for low quality of the hotel and food"

"Very clean rooms, view to pool very friendly staff and the food was amazing all you can eat buffet with chef's cooking what you would like, I will definitely stay here again, thank you!!!"

"Not a great stay, the property is not well maintained and the food and beverages are not great. The staff is amazing but it doesn't make up for all of the shortcomings on the property. Not at all like any other Secrets properties and for sure not a 4.5 star experience"

"Walking distance to Santa Cruz beach and restaurants - staff was amazing."

"The grounds and building are excellent. Very clean and modern. Rooms are comfortable and have great amenities. Beds, linens and sheets/towels are nice as well. Beware, the standard rooms have NO view or deck area. They literally back onto a fairly busy walkway, which is your view. To upgrade, the cost is quite high. For the next level upgrade (Junior Suite) we paid $1400CAN for 6 nights. Food was decent, the buffet was repetitive after 10 days. Some of the dishes that should have been warm or hot were not. The menu items were prepared fresh and definitely were better. Same with the breakfast....buffet was decent, menu items were much better. Drinks were all over the place. They had Dos XX on tap and many types of low grade hard alcohol. Mixed drinks were a crap shoot, unless you ordered something very simple. They had no drink menu, but I think that would be helpful so that the bartenders could all be trained to make drinks the same way. Staff was similar to most places. Some good, some ok, some indifferent. We had a couple of experiences where we sat first, but were served/waited on after local couples were sat after us. This happened more than once. We also had to help ourselves to menus a few times while staff were talking amongst themselves and/or on their phones. Cleaning staff were excellent however! All in all, a solid 3.5. For the original price we paid, plus the upgrade, the value just wasn't there. For our all in price, better choices exist."

"My room was perfect in every sense. The air conditioning kept it fresh. The king size bed was super comfortable and the pillows too. Honestly my stay here was completely worth it! "