"Very clean and great service. An item was left and I was contacted immediately. Honesty and reliable staff make you want to stay again. Thanks, from Edmonto, Alberta."
"I loved the friendliness of the people and how pet friendly it is. The grounds are immaculate and we had a ground floor room close to the pool, which made it easy to take the dog out and also spend time at the pool. I absolutely love this place! "
"The service especially the attitude of the staffs is super good. When we asked for the hot springs info, everyone there was patient . Not only did they introduce the way to the free natural hot spring by walking the trail, but also gave us smile every time we saw them. The favorite part of this trip was playing at the water slides and all of their aquatic facilities. We spent a fun time there. It is very friendly for a family trip, since the kitchen is convient to do some cooking if you bring...
"We loved staying here! Super friendly staff, beautiful view from the gazebo up the hill. The only slight thing is for someone sleeping in the front of the room next to the banff-windermere highway, its a little noisy with all the trucks going by. But this was an excellent place for us. Thank you!!"
"The views from this hotel room and the 2 balconies that faced west and north, were absolutely stunning. We will definitely stay at this hotel again. "
"I liked the balcony in the back that faces the forest. It’s an older property, but it’s nice enough. The door to the bathroom didn’t close properly, it has a fridge and microwave and a Roku tv. Beds were clean and comfortable. Breakfast is at screamers icecream place. You get a little coupon. The breakfast is small but you can buy pastries or cookies too. It’s a little walk from the hotel. "
"Nice staff, close to the lake and a beautiful view. May not be as fancy as some others, but it has everything a person would need! Wi-Fi could use some upgrading. "
