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"Poor experience at restaurant staff food"

"Stayed here for one night after hiking Rainbow Falls and Turtleback Falls trail. Great location close to Cashiers where we saw 4th of July fireworks. Room was comfy and clean! Excellent air conditioning! They cooked made to order eggs and bacon and had assorted muffins, bagels, breads, and fruit. Chatted with the owner Julie at breakfast-super friendly! Don’t hesitate to stay here!"

"The facility was very clean and the staff was exceptionally helpful. My only complaint was that the hot tub was not warm at all. After a long hike, I really wanted a hot soak."

"Convenient, clean property with friendly staff. Just down the road from downtown Brevard and surrounded by restaurants."

"We loved how clean the hotel itself and the rooms were. The front desk eomployee was welcoming and kind. Breakfast was standard continental but also better than other continental breakfasts we’ve had at similar hotels. We’d stay here again."

"A small 1 level hotel which is family run and you could definitely tell the difference. What a wonderful visit. First, I called and spoke with Steve (owner) and advised that we would be late checking in. He advised that was not a problem as I would get an email with room number and code to access the room, ice house and pantry. Loved checking in this way and being able to leave the room without worrying that I had my key ( have had to get duplicates more than once). The room was modern and...

"The Cottage was so lovely and the experience with the hotel was seamless. Highly recommend this hotel, which is also well located to anything you may want to do in and around the area."

"Great stay for a quick college visit!!"

"We really wanted to love the Sunset Motel, but it was just okay. Great concept, not fully executed. The bathroom was original - the toilet ran at odd times and the tub drain was old and crusty with no drain plug. It was very clean otherwise. Nice walk to downtown Brevard and everything it has to offer. Room 17 was closest to the road and traffic noise was pretty loud until midnight and started up again around 7 am. Beds were metal and mattresses were only about 6 inches thick. Linens and...

"The room was clean but you could smell the room before you even opened the door. Wasn't sure if it was cleanser or air freshener or what but it was overwhelming and hard to relax. Also the room was so small you could barely walk around the beds to get to the sink (which was oddly far away from the bathroom) or the bathroom itself. Was not a welcoming environment in the room at all. The river in back was nice but the property itself is right off a main road with railroad tracks you have to cross...

"Great stay beautiful scenery"

"What a wonderful find in Highlands!! We LOVED staying here:)) Everything about our stay was above and beyond! Our dog highly recommends it too:))"

"The lodge was a bit older and rustic but the owners are very nice and aim to make you comfortable. Easy check in and great breakfast!"

"From the very beginning, the Balsam Mountain Inn sang to me. I'd never been here before. I wanted a bed and breakfast near the Blue Ridge Parkway; and, yes, something affordable. The Inn is a HALF MILE from the Parkway, and the price was right for our mid-week getaway. Such an interesting, historic place. Between Waynesville & Sylva. So relaxing!"

"If you are looking to a truly unique experience while staying in Highlands, NC. this inn is a must. We only stayed one night but wished we could have stayed longer. Such an amazing job of decorating the rooms. Truly one of the best hotel/inn experiences we have ever had."

"Modern rooms. Great place to stay with family."