"Beautiful hotel. Rooms lovely and comfortable. Clean and quiet. You wouldn’t know others were staying in rooms nearby. Staff extremely friendly and helpful. We were extremely happy with the stay and the price was great as well. We definitely would stay here again.
Lori and Andy were lovely and extremely friendly and helpful. The hotel should be proud to have them represent them. Hotel staff did a wonderful job keeping us supplied and everything tidy. It was nice to have the daily breakfast....
"The airport shuttle was very difficult to find. We arrived by bus from Quebec City on the Orleans Express. The bus not able to par stop at the terminal, and to stop in the parking lot. We had to walk through the parking garage to get to the YUL shuttle location, and was only able find it with the aid of a Canadian Air flight attendant. I had previously sent a note, prior to our travel, to the Aloft hotel for guidance, but they never responded."
"The hotel is very well run by the general manager all the way down to the support staff. I briefly saw the general manager walking by and wanted to commend him for such a great job overall but he got away, for the people that he’s hiring, especially Mawa, Iman, Giovana and Jason in the breakfast area downstairs. For the general manager Mawa has the dream of building her own home any kindness you could extend her away to make that dream come true as she is doing it for you and your business every...
"Room 310. Staff were great and helpful. Coin-operated laundry facilities available. Pool, hot tub and fitness were nice. Breakfast was great! Only caveat of our room was my mom slept on the sofa bed, which unfortunately was not comfortable. Keep in mind, for those renting this room with someone sleeping on the couch, the bathroom access is through the bedroom"
