"A la llegada teniamos mucho calor por la caminata con el equipaje, a pesar de la buena descripcion del video para llegar, nos perdimos 😬 entonces llegamos buscando aire acondicionado o abanicos y solo encontramos uno muy pequeño el cual usamos y al paso de las horas ya no se ocupo"
"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."
"We had an amazing experience at Villa Las Mil Flores. This is a boutique hotel experience and so lovely. The food is wonderful as well. Highly recommend and would certainly revisit."
"Magical property. The staff (Ana Maria, Karolina, Saulo, Manuel, Gustavo & Julia) treated us like family. The art work and garden was beautiful. The room was comfortable, large and the attention to detail was extraordinary. Can't wait to go back and stay there again and visit the most beautiful hotel and staff in the world. Thank you Casa Bansley for an amazing staff."
"Beautiful and peaceful Hotel Boutique with wonderful staff, they went above and beyond on everything we needed. We loved our stay, we wanted to stay another night on our way back to Guatemala City but they were fully booked. Super recommend this place. "
"This was such a cute hotel. It's small and the courtyard area is so peaceful and relaxing. It's a great place to stay. The staff were very accommodating to any requests. I will definitely stay here again when in Antigua."
"Beautiful hotel. Very kind staff. We loved that we were about to get our laundry done at a small fee, that breakfast was included in our stay, and that they provided turn down service. The hotel is very close to many restaurants, we walked to the office of where our excursions were housed, and so many opportunities to shop and get coffee or ice-cream."
"The hotel was excellent in every aspect you can think of. Customer Service was outstanding. The restaurant was awesome in providing everything we needed and housekeeping was also excellent and we highly recommend it. We will come back again because they treated us like family and not like customers 😃"