Thank you for your review! We're glad to hear that you found our hotel to be very convenient, especially with the shuttle bus service to Kyoto Station. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future! Thank you.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 เม.ย. 2024
Thank you for your glowing review! We're thrilled to hear that you rated us a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience with us. We look forward to hosting you again soon!
The staff were excellent with their service. I would definitely come again.
John
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก KYOTO TOKYU HOTEL วันที่ 5 เม.ย. 2024
Dear JohnThank you very much for choosing Kyoto Tokyu Hotel.We are pleased to hear that you enjoyed your stay with us.We hope you had a relaxing stay with us.If you have a chance, please come again with your spouse.All of our staff look forward to serving you.
การตอบกลับจาก KYOTO TOKYU HOTEL วันที่ 5 เม.ย. 2024
Dear SuarezThank you very much for choosing our hotel.We will do our best to meet and exceed your expectations,Please come again when you have a chance.We look forward to welcoming you again.
The only complaint I have about your beautiful property was the WIFI signal was weak. I could not use the WIFI at all for any of my devices.
Other than that it was perfect!
Tennyson
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก 京都東急ホテル วันที่ 29 มี.ค. 2024
Thank you very much for your feedback and for choosing our property for your stay. We apologize for any inconvenience caused by the weak WIFI signal during your visit. We are constantly working to improve our services, and we will definitely look into enhancing the WIFI signal strength to ensure a better experience for our guests in the future. We are delighted to hear that aside from this issue, you found your stay to be perfect. We hope to have the opportunity to welcome you back in the near future.Thank you.
The room is spacious and very clean. The restaurant Royal Host is right opposite the hotel with very delicious foods but cheap price so that's a plus.
Christine
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 2 เม.ย. 2024
Thank you for your positive review! We're delighted to hear that you found our rooms spacious and clean. It's great to know that you enjoyed the nearby restaurant Royal Host and its delicious yet affordable food. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Thank you.
We really enjoyed our stay here! Close to the bus stops which made it easy to get around the city. Would definitely stay here again.
Amanda
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you very much for coming to Kyoto Tokyu Hotel. We are delighted that you were impressed with our service and will continue our effort to provide the best service for our guests. Looking forward to your next visit.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you very much for coming to Kyoto Tokyu Hotel. It is our greatest pleasure to realize that you were satisfied with our hotel. We are very much looking forward to your next visit.
6/10 พอใช้
Anita S, Kihei
9 มี.ค. 2024
Hotel charged an additional tax of 400yen per day. Used Hotel Luggage setvice and my Luggage Tags ete stolen.
Anita S
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for having stayed in our hotel. As you know, the Kyoto accommodation tax of 200 yen to 1,000 yen per person, depending on the room rate, must be paid by all guests staying in Kyoto City. We apologize for the loss of the luggage tag. If you tell us the details, we will look for it from the lost items. Our warm hospitality awaits your return sometime soon.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for providing your valuable feedback. We will continue our effort to provide the best service for our guests.
10/10 ดีเลิศ
Dr.manfred
เดินทางกับครอบครัว
17 ก.พ. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Excellent service,very very Clean...very polite staff,excellent Location,Zen Garden wonderful...excellent Buffet and Restaurant..absolutely recommandabke
Dr.manfred
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you very much for your having stayed with us. It is our greatest pleasure to realize that you were satisfied with our service. Our warm hospitality awaits your return sometime soon.
4/10 แย่
Anna
13 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The facilities are okay but the room was very disappointing due to the restroom condition. The bathroom was not very clean and smelled of urine.
Anna
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
We apologize for any discomfort you may have experienced in the bathroom. We will put more effort into cleaning the bathrooms in the future. Thank you very much for your valuable feedback.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. It's always our goal to provide a comfortable and memorable experience for all our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. It's always our goal to provide a comfortable and memorable experience for all our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. It's always our goal to provide a comfortable and memorable experience for all our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.
การตอบกลับจาก Kyoto Tokyu Hotel วันที่ 21 มี.ค. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. It's always our goal to provide a comfortable and memorable experience for all our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.
Loved our stay. The staff were amazing. The hotel is huge, clean and spacious and the restaurants were most accommodating to our large group. The laundromat is a short walk down the street and the free shuttle bus to and from the main station was a fantastic service.