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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property
Natural hot springs and modern comforts create a peaceful retreat in Kumamoto's city center, where travelers can truly unwind after exploring

Choose dates to view prices

Dormy Inn Kumamoto Natural Hot Spring in Chuo Ward is a perfect recovery spot for travelers. Soak in the mineral-rich indoor hot spring, book a massage or reflexology session, and enjoy practical touches like luggage storage and free WiFi throughout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is ฿2,144
฿2,502 total
31 May - 1 Jun
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8.6 out of 10, Excellent, 242 reviews
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฿1,431 total
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Frequently asked questions

Is Dormy Inn Kumamoto Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Dormy Inn Kumamoto Natural Hot Spring?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Dormy Inn Kumamoto Natural Hot Spring on 31 May 2026 start from ฿2,144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dormy Inn Kumamoto Natural Hot Spring?

Self-parking is available for JPY 1500 per night.

What time is check-in at Dormy Inn Kumamoto Natural Hot Spring?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dormy Inn Kumamoto Natural Hot Spring?

Checkout is at 11 AM.

Where is Dormy Inn Kumamoto Natural Hot Spring located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are also within 5 minutes. Suidocho Tram Stop is 16 minutes by foot and Fujisakigumae station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Ching Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable stay at Dormy Inn Natural Hot Springs. The location is excellent. One of the highlights of my stay was the complimentary ramen served in the evening, which was a nice and thoughtful touch after a long day of sightseeing. The hotel itself was comfortable, and the hot springs facilities were a great way to relax. Overall, I was very satisfied with my experience and would definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.5/10 helpful stuff, great onsen with sauna
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, good amenities. Very clean and hygiene.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoy staying at Dory Inn and try to stay at their ends wherever you can.. I especially like the breakfast and the unset
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the amenities were lovely!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities
Room was small but comfortable. The bath are great. The evening noodle bowl is a treat. Only tging is that the smoking area is beside the checkin counter and it really stinks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Im

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this place to those who like a time for relaxation
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Clean room. Nice staff. Great location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a little difficult to get to from any rail based station, it is in a good location with a shopping centre right next door
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with onsen.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Timothy

Great onsen
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tarunvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ahjajuan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were help. I needs to move room due to a very loud snorer who woke me up at 2am and smell of cooking in the morning despite being on the 21th floor
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Apr 2025
Verified

8/10 Good

John

Liked: Amenities, property conditions & facilities
The location is super convenient for the bus terminal but a decent walk from the train station. Alternatively it's a 5-10 minute bus ride through the slow, slow traffic (everyone seems to drive in Kumamoto!). There is no key card reader in the elevator, so basically anyone can wander onto your floor if they look like they might be a guest (there are a lot of staff in the lobby, but even so, not the most secure!). The Japanese staff were very polite, and the Chinese-speaking staff were very polite by Chinese standards, which is not quite the same, but fine with me. I can imagine they get complaints from Japanese travellers, though. I didn't try the buffet breakfast, but I probably would next time as there are limited breakfast options nearby. There is free coffee available, although the impression I got is that it was no longer free during breakfast. The rooms were large and comfortable but cleaning was not the best. There was a layer of dust on everything such as the TV and along the skirting behind the bed, and a sticky ring from a glass on the desk. I found an (unused) menbo on the chair. Overall the impression I got was that cleaning was rushed but not terrible by any means. I was using a bus a lot on this trip, so it was very convenient. If I were doing that again, I'd probably stay here again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

tomoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場とサウナ良かった。部屋がシャワーのみにはビックリしましたが・・・
Stayed 1 night in May 2026
Verified

8/10 Good

K

Liked: Cleanliness, amenities
洗面台やトイレが独立タイプでとても使いやすかったです。
Stayed 1 night in May 2026
Verified

8/10 Good

KEIKOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が良かった
Stayed 1 night in May 2026
Verified

2/10 Terrible

NORITAKA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく狭い、温泉？朝食？観光で安い宿であれば仕方ないと思います。結構な値段ですからね。仕事で利用すると金だけ取られてサービスは受けられない。
Stayed 1 night in May 2026
Verified

8/10 Good

TAKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が充実していて大変良かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mizuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
目の前が大型バスターミナルと新しい商業施設が入っており、熊本城も見えませんが歩ける距離です。清潔で広いお部屋でした。大浴場の階には、アイスコーナーと漫画が置いてあり子どもも喜んでおりました。大浴場も2種類浴槽があり楽しめましまが、室内の浴室は水温がぬるく、外国人仕様になっていると思いました。もう少し温度が高いとありがたいです。 夜鳴きそばの調理とホールスタッフはとても感じ良かったです。 また、受付スタッフに朝食の質問をしたら明るく答えてくださり、前向きに業務を行っていると感じました。マッサージのところのスタッフ皆さんも感じ良く、大型連休中にもかかわらずとても意欲的に業務を行っていて、素晴らしいと感じました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

hiroto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった 夜食のそば美味しかった お風呂後の アイス良かった
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

tsukuru

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が現地の料理があり非常に楽しく、おいしい。 遅れてしまったがスタッフの方の対応が好印象。 バスターミナルまで非常に近く、繁華街までも歩いていける好立地。 ベッドがいまいちで非常に残念。
Stayed 2 nights in Apr 2026