Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with a full-service spa, near Kumamoto Castle

Choose dates to view prices

CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a peaceful stay in central Chuo Ward. Guests can relax in the indoor public bath or use dry cleaning/laundry services. The 24-hour front desk, free in-room WiFi, and luggage storage complement the helpful staff and prime location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is ฿2,766
฿3,042 total
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for King Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room with Sofa Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Corner Twin, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Quadruple, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 8
  • 4 Single Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | 1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Private Spa Suite

Private Spa Suite | 1 bedroom, in-room safe, blackout curtains, soundproofing

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Bidet
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Corner Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Hollywood Twin Room Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Hollywood Twin Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km

Getting around

  • Suidocho Tram Stop - 11 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto (KMJ) - 50 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪blé blé - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬2 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities, such as an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a vending machine and a lift
  • A 24-hour front desk, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 380 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 50-inch flat-screen TVs with satellite channels
  • Heating and housekeeping

Similar properties

Lobby

THE BLOSSOM KUMAMOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 1,739 reviews
The price is ฿3,794
฿4,173 total
2 Dec - 3 Dec
THE BLOSSOM KUMAMOTO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (64 centimetre high)
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on 2 Dec 2025 start from ฿2,765.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Limited spots are available.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Checkout is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this spa hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street, Kumamoto-jo Hall and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 11 minutes by foot and Fujisakigumae station is 18 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 649 out of 931 reviews
Rating 8 - Good. 201 out of 931 reviews
Rating 6 - Okay. 49 out of 931 reviews
Rating 4 - Poor. 19 out of 931 reviews
Rating 2 - Terrible. 13 out of 931 reviews

Reviews

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Location was good, walking distance to shopping area, mall abd train station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great services. We really enjoyed the sky spa. Parking down the road.
Stayed 4 nights in Oct 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having onsite self service laundry and an onsen are pluses!
Stayed 7 nights in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Tattoo people can visit the onsen late at night which is a +++++++
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern interior design and view from the sky spa. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience with an absolutely gorgeous onsen!
Stayed 3 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
Stayed 2 nights in May 2025

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candeo hotels kumamoto

clean and comfortable room, very convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candeo Hotels Kumamoto

spacious and comfortable room, convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible
Stayed 3 nights in Mar 2025

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Teck Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Book it !

Amazing breakfast. Feels like a 5 star hotel with very attentive staff. Hotel even have laundry rooms so we could do our laundry after hours. It was an added connivence especially for those with kids. Very close to shopping area.
Stayed 1 night in Nov 2024

10/10 Excellent

DONGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service I have received during my stay in Kumamoto. The room is very spacious and clean with public bath with amazing view of the city. The cleaning service visit every day to make sure the room is tidy and equipped with sufficient towels. I would definitely stay again in this hotel if I were to visit Kumamoto.
Stayed 2 nights in Dec 2024

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms with convenient access to shopping and food options. -1 star for the bathroom as it’s a tight space.
Stayed 1 night in Nov 2024

8/10 Good

Dr. Dereece

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few time. This time I tried the spa. Absolutely fantastic! I slept really well after a visit to the spa and sauna. The staff were very nice and helped me get a taxi each day. Since I have been learning some Japanese and trying to speak it they seem more friendly. Except the breakfast guy he’s all business lol
Stayed 1 night in Oct 2024

6/10 Okay

MIYOKO

Liked: Cleanliness, property conditions & facilities
トイレまたは洗面所に手拭きがあった方が良い。 テレビの向きが悪くて寛げなかった。
Stayed 1 night in Nov 2025

10/10 Excellent

YUKIKO

Liked: Cleanliness, property conditions & facilities
清潔で広く、備品も受付で取るスタイルで無駄なく、かつ必要なものは用意されていてすごく快適な宿泊だった。 グレードアップもしていただきありがたかった。 繁華街のなかにあり、素泊まりでも何も困ることはなかった。 ありがとうございました！
Stayed 1 night in Nov 2025

6/10 Okay

YOKO

スパは良かったが、早朝に行ったらゴミ箱からゴミが溢れ、使ったタオルは山積み、床にはそこら中に髪の毛が落ちてて残念でした
Stayed 1 night in Oct 2025

8/10 Good

じゅんじ

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
水害の為仕方ないですが、エレベーターの待ち時間にうんざりしました。その他は快適でした。

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
朝食はメニューが豊富で良かったが火曜日以外かなり混んでいた。
Stayed 4 nights in Oct 2025

10/10 Excellent

ナカムラ

Liked: Cleanliness, staff & service, property conditions & facilities
広くて清潔なお部屋でした。
Stayed 1 night in Oct 2025