"Most staff was friendly. However, there was no AC only heat. Thus our room was very hot. There was some mold in the corner of the bath tub. The location is decent."
"Excellent experience staying here. Staff spoke good English. Breakfast was amazing, and you can even choose from Japanese or Western. It came as a set. The onsen is pretty decent. As a spa hotel, look out for its full repertoire of bathroom provisions which even included moisturising milk! Oh, they even had samurai props which you can use & take photos with! Definitely value for money & a wonderful experience!"
"Lovely hotel with excellent service. Front desk reception was warm and welcoming. The staff went out of the way to help us resolve some problems we had with car rental, as we spoke no Japanese. The hotel itself is centrally located near the train station and big shopping malls."