Aparthotel

The Platinum Suites

Property class: 3

Choose dates to view prices

Petronas Twin Towers and KLCC Park are located near The Platinum Suites, which provides a coffee shop/cafe, a bar and a gym. Free in-room WiFi and a restaurant are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is ฿3,705
฿4,454 total
includes taxes & fees
28 Oct - 29 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a large bed, two bedside tables, a headboard, and a large window offering a city view.

Deluxe Suite, 1 Bedroom

  • City view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

A modern hotel room with a large bed, a sofa, a TV, and a kitchenette.

Executive Suite, 2 Bedrooms

  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a large window with curtains, and a view of a building.

Premium Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

A modern hotel room with a large bed, two bedside tables, and a patterned headboard.

Deluxe Suite, 2 Bedrooms

  • City view
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 3 Bedrooms

A modern hotel room with a large bed, two bedside tables with lamps, a view of the city through large windows, and a wooden floor.

Executive Suite, 3 Bedrooms

  • City view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed OR 2 Single Beds

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About the area

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, The Platinum Suites is in a shopping district and near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    1 min walk - 0.1 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    10 min walk - 0.9 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    12 min walk - 1.0 km
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    12 min walk - 1.0 km
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    15 min walk - 1.3 km

Getting around

  • Bukit Nanas Station
    2 min walk
  • Kuala Lumpur Masjid Jamek Station
    19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • Wariseni
    2 min walk
  • Hard Rock Cafe Kuala Lumpur
    3 min walk
  • G.R Curry House
    5 min walk
  • Tandoor Grill
    3 min walk
  • Spices Restaurant & Wine Bar
    6 min walk

About this property

The Platinum Suites

  • Aparthotel near Suria KLCC Shopping Centre
  • Located close to Petronas Twin Towers and KLCC Park, The Platinum Suites provides a coffee shop/cafe, a bar and a gym. Free in-room WiFi and a restaurant are available to all guests.
  • Other perks include:
    • 2 outdoor pools and a children's pool
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Luggage storage, a lift and smoke-free property
    • A 24-hour front desk
  • Room features
  • All guest rooms at The Platinum Suites boast perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
  • Other amenities include:
    • Bidets, baths or showers and free toiletries
    • 40-inch LCD TVs with streaming services and digital channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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  • Kitchen
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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (MYR 100 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels
  • Streaming services

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 150 per vehicle (one-way)
  • Valet parking fee: MYR 100 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Does The Platinum Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Platinum Suites?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at The Platinum Suites on 28 Oct 2026 start from ฿3,705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Platinum Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Platinum Suites?

Valet parking is available for MYR 100 per day. Limited spots are available.

What time is check-in at The Platinum Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Platinum Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Platinum Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

Where is The Platinum Suites located?

Located in Golden Triangle, this aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and KLCC Park. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are also within 15 minutes. Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Platinum Suites Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness

Space is great, place is out dated!

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Everything is great.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness

Good location and layout, terrible Maintenance.

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Platinum Suites

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, communication
Everything is ok only that the toilet flooring too slippery for kids.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience at The Platinum Suites

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Verified review

6/10 Okay

Liked: Property conditions & facilities
They charge you for any extras like baby cribs, blankets, and pillows
Stayed 22 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Not clean. Took a long time to check in etc
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Communication
So bad management
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Staff & service
I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
Stayed 5 nights in Dec 2017
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

I waited two hours and checked in.

I was unable to determine who was in charge of checking in and why I was unable to check in. We were sitting in the lobby looking at people in plain clothes, looking for two hours of disappearing and disappearing. The hotel's resident employees ' attitude was half-hearted, and there was absolutely no compensation for two hours of late check-in. Women cleaning houses were also dressed in plain clothes, and cleaning up toilet or table cleaning was rarely done.
Stayed 4 nights in Jul 2017
Verified review

2/10 Terrible

Disliked: Communication
Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

Disappointed

The reception was not informed that we are checking in late at night. They took almost half an hour for the checkin. The room was not well cleaned. The floor was not mop.. Dusty. The kitchen basin was full of red ant roaming around and leftover noodle around the basin. The floor mat in the bathroom was not changed.....still wet and dirty. No wifi....wifi not working...need to go down lobby to finished my work . It took me and my family to stay in the lobby for more than 1 hour....very disappointed
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Communication
If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Pro e contro... ma più i pro

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Horrible & inaccurate

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный новый отель, очень большие номера, оборудованные всем необходимым. Стиральная машина с сушкой позволила быстро привести вещи в порядок после долгого путешествия. Отличный вид с 41 этажа.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
우선 51층 sky deck 에서 보는 야경은 정말 멋졌어요. 모노레일, 지하철역이 걸어서 5분 거리에 있어 이용하기 편했습니다. 또한 세탁기 사용할 수 있는 점은 여행 중반 여행 중반에 머물렀던 저희에겐 큰 장점 이었어요. 건물내에 편의점이 없는게 아쉬웠지만, 걸어서 2분 정도 걸리는 바로 옆 레지던스 건물 1층에 한국 라면, 과자, 오니기리 등 간단히 아침 먹을 만한 것 살 수 있어서 다행이었어요.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvä sijainti ja mahtava kattoallas upealla näköalalla. KLCC 10min kävelymatkan päässä. Huoneisto erittäin siisti ja tilava 95m2.
Stayed 4 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

agent is great, room is not good

disappointing but agent service is thumbs up
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lækker lejlighed med fantastisk udsigt

Lækker lejlighed med gode senge og masser af plads. Fantastisk udsigt, tæt ved monorail etc
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

well cared

we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
Stayed 2 nights in Dec 2017