citizenM Kuala Lumpur Bukit Bintang offers a convenient city base with on-site shopping and free WiFi. Guests can unwind with drinks at the bar or enjoy meals at canteenM after exploring nearby attractions. The helpful staff consistently enhances the experience for visitors.
Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is near a metro station. Pavilion Kuala Lumpur and Petaling Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Visit our Kuala Lumpur travel guide
128 Jalan Pudu, Kuala Lumpur, 55100
What's nearby
Jalan Alor
5 min walk - 0.5 km
Petaling Street Market
7 min walk - 0.6 km
Berjaya Times Square
10 min walk - 0.9 km
Central Market
10 min walk - 0.9 km
Kuala Lumpur Tower
12 min walk - 1.0 km
Getting around
Kuala Lumpur Masjid Jamek Station
13 min walk
Imbi Station
13 min walk
Kuala Lumpur International Airport (KUL)
46 min drive
Restaurants
Just Fruits Neighbourhood Market
3 min walk
Bröom at Bukit Bintang
7 min walk
Jamaica Blue
2 min walk
Flavors Restaurant
4 min walk
Private Corner Cafe
1 min walk
About this property
citizenM Kuala Lumpur Bukit Bintang
Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on-site, a coffee shop/cafe and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business centre.
Additional perks include:
Free self-parking
Buffet breakfast (surcharge), express check-out and express check-in
A 24-hour front desk, a front desk safe and a TV in reception
Guest reviews say great things about the helpful staff
Room features
All 175 rooms offer comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with hydromassage showers and eco-friendly toiletries
Flat-screen TVs with premium channels
Wardrobes/cupboards, fridges and daily housekeeping
Similar properties
Holiday Inn Express Kuala Lumpur City Centre by IHG
Holiday Inn Express Kuala Lumpur City Centre by IHG
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
canteenM
canteenM
Things to do
Shopping
TV in common areas
Family friendly
In-room refrigerator
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Business services
24-hour business centre
3 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Belle Époque architecture
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
IPad
IPod dock
Food and drink
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MYR 60 per person
Early check-in fee: MYR 100 (subject to availability)
Late check-out fee: MYR 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A car is not required for transport to and from this property
Property is also known as
Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
Frequently asked questions
Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 11 Mar 2026 start from ฿1,985, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at citizenM Kuala Lumpur Bukit Bintang?
Self-parking is free at this property.
What time is check-in at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).
What time is check-out at citizenM Kuala Lumpur Bukit Bintang?
Checkout is at 11:00 AM. Late checkout is available for MYR 100 (subject to availability).
Where is citizenM Kuala Lumpur Bukit Bintang located?
Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple, Jalan Alor and Petaling Street Market. Pavilion Kuala Lumpur and Berjaya Times Square are also within 1 mile (2 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
citizenM Kuala Lumpur Bukit Bintang Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Ashley
Stayed 3 nights in Nov 2025
10/10 Excellent
Gene
4 Dec 2025
Liked: Cleanliness, staff & service, amenities
Terrific staff in all aspects. Clean, spacious room with great shower, huge comfy bed and large window with neat automated blinds. Tasty buffet breakfast. Great location.
Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great
Nice place well centred. Had a chat with the gm. Great Guy very friendly. We are going back.
James Michael Brian
Stayed 6 nights in Dec 2025
10/10 Excellent
shawn
8 Nov 2025
Liked: Cleanliness, staff & service
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
shawn
Stayed 3 nights in Nov 2025
8/10 Good
Sin Ying
20 Jan 2026
Liked: Property conditions & facilities
Room is comfortable and generally clean but still need to improve a bit
Staffs are nice and friendly
Neighbourhoods are very messy and dirty, rubbish all over outside, many many tour buses around, traffic jam in front of the property, is not that safe as my previous stays
I stayed at this hotel for four nights and had a very pleasant experience overall. I’ve stayed here before and continue to appreciate the consistent standards across the brand, which is one of the reasons I keep coming back.
The room was very clean and comfortable, with an excellent bed that made for great nights of sleep. The bathroom and shower were spotless, and everything felt well maintained.
The hotel’s in-room technology, controlled via an iPad, is a nice concept and generally worked well, although there were a couple of minor technical hiccups during the stay. The staff was responsive and addressed any issues promptly, which I appreciated.
Breakfast was very good, with a nice selection and everything I needed to start the day.
Overall, this was a comfortable and enjoyable stay, and I would happily choose this hotel again on a future visit.
The bed was amazing and staff are very hospitable. The only problems I had were maybe that the room wasn’t cleaned thoroughly with every visit, just made the bed and changed the towel and that’s it. The staff were very kind, especially Hanisa was always very helpful and friendly. Breakfast was good, I’d give it 7.5/10.
We had a problem with the iPad not changing the colors but that’s not a big deal. The iPad was helpful and very techy. I loved it!
Thanks for the hospitality.
Amazing and friendly staff welcoming us and also guide us on checkin.
Hotel comfortable and at great location near night marker, shopping, massage and aubway
The place was very modern and the rooms very European design. Nothing super fancy but not dirty or bad in any way. The staff was exceptional at all times and everything is laid out great