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Phulay Bay, a Ritz-Carlton Reserve

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Luxury
5.0 star property
9.8

Exceptional

Hillside elegance with tranquil luxury

Set in an area of outstanding natural beauty, this serene property offers breathtaking hillside views and tranquil surroundings. Enjoy luxurious amenities like personal butler service, an outstanding spa, private pools, and spacious rooms with patios and hot tubs.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿18,500
฿21,960 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 44726
  • New Year's Eve (31 December) Gala Dinner per child: THB 22363 (from 9 to 14 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 1413 for adults and from THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Phulay Bay, a Ritz-Carlton Reserve?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Phulay Bay, a Ritz-Carlton Reserve on 3 Jun 2026 start from ฿18,500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phulay Bay, a Ritz-Carlton Reserve pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phulay Bay, a Ritz-Carlton Reserve?

Self-parking and valet parking are free at this property.

What time is check-in at Phulay Bay, a Ritz-Carlton Reserve?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Phulay Bay, a Ritz-Carlton Reserve?

Checkout is at noon.

Does Phulay Bay, a Ritz-Carlton Reserve provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 3884 per vehicle applies.

Where is Phulay Bay, a Ritz-Carlton Reserve located?

Located in Nong Thale, this beachfront hotel is next to a golf course and within a 15-minute walk of Tubkaek Beach and Hong Island. Laem Bong Beach and Koh Kwang Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

8.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 222 out of 253 reviews
Rating 8 - Good. 18 out of 253 reviews
Rating 6 - Okay. 9 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 2 out of 253 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we’ve stayed at!

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location. This is a must see for travelers
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Noof

Liked: Cleanliness, staff & service, property conditions & facilities
Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Sujata

Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice

Beautiful campus, top quality dining, great gym.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Eric Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best!

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, amenities
All excellent. Incredible service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

MAREK

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around exceptional.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best resort in Asia!

An amazing and magical experience for the entire family. ❤️
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hands down best hotel in Krabi and Phuket

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Grainne Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023