Thank you so much for sharing your experience! We're thrilled to hear that both adults and children had a satisfying time during your family trip. Ensuring cleanliness and providing access to both the swimming pool and the beautiful Pacific Ocean are top priorities for us. We understand that sometimes it's the little things that make a big difference, and we're glad the proximity of the beach allowed you to enjoy it to the fullest. We appreciate your feedback and hope to welcome you and your family back for another wonderful stay in the future!

Appreciate if you can elaborate further, Thank You

Thank you for your review, Mitsuhiro. We are delighted that you have enjoyed your stay with us. We do hope to welcome you back soon.

Dear James, We apologize for the issues you experienced with the furniture, bathtub stopper, and WiFi. Our team is addressing these promptly. We're glad you enjoyed the spacious suite, amenities, and oceanfront location. Your feedback helps us improve. We look forward to welcoming you again soon.

Thank you for your feedback. We understand the inconvenience of not allowing takeout and the limited food options. We're working to improve this for a better experience. We appreciate your input and hope to welcome you back soon.

Thank you for your review and we are pleased to hear that you enjoyed your stay. Hope to see you again soon.

Thank you for your review

Thank you for review and we are delighted to hear that you enjoyed your stay with us, we hope to see you again soon.

Thank you for your review and we hope to see you again soon.

Welcome back and thank you for review. We have taken note on your comment and will try to accommodate your request for your upcoming visit. See you soon.

Welcome back and thank you for your response. We have taken note on your comment and will try to accommodate your request in the future. See you soon.

Thank you for your review after your recent 2-week stay with us. We appreciate you taking the time to share both positive feedback and constructive suggestions for improvement. We're pleased to hear that you found our staff and service and amenities to meet your expectations. Your other comments had been channeled to our team for further improvement. We look forward to welcome you back soon.

Thank you for taking the time to rate us five star on your recent stay with us. We are glad that you had a pleasant stay, and we will be delighted to welcome you back soon.

Thank you for taking the time to share us your review. Your kind compliments about the cleanliness, staff service, and property conditions at our Resort have brightened our day. We look forward to welcoming you back to Sutera Harbour Resort in the future.

Thank you for your response and we hope to see you again soon.

We sincerely thank you for staying with us, and we are grateful for rating us 10-star. We're glad to hear you had a good time during your visit, and we hope to see you again soon.

Thank you very much for your review and recent stay at our Resort. We are glad to hear that you had an enjoyable time lapping around our pools. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. We would like to welcome you back for a more memorable stay on your next trip to Sabah.

Thank you for taking the time to share us a review. Firstly, our sincere apologies on the leaking issue you had experienced during your stay with us. Your feedback is incredibly important to us, and we strive to address any issues in real-time to ensure your comfort and satisfaction. By informing us of any concerns immediately, we have the opportunity to take corrective action and make your stay as enjoyable as possible. Once again, my sincere apologies for our shortcomings and should your travels bring you back to The Magellan Sutera Resort, please allow us another opportunity to showcase our resort and services at its best.

We sincerely thank you for staying with us, and we are grateful for rating us 10-star. We're glad to hear you had a good time during your visit, and we hope to see you again soon.

Thank you for your review. Our guest satisfaction is our top priority, and we want to ensure that you have the best possible experience during your time with us.We work hard to resolve any problems as soon as they arise to make sure you're comfortable and satisfied. Any issues should be brought to our attention in real-time for us to address them and try to make your stay as comfortable as possible. Nonetheless, we sincerely apologize for any shortcomings you may have encountered. We hope to welcome you back again for a more positive stay.

Thank you for taking the time to write us a review. Firstly, we sincerely apologize for the delays and inconveniences you experienced during check-in and with the broken door lock in your room. Please rest assured that we had shared your experience directly with the head of department to address our check-in efficiency and door lock maintenance to prevent this from happening to other guests. We hope to welcome you back for a more positive stay in the near future.

Thank you for taking the time to write us a review. We sincerely apologize for the connectivity issues you experienced and for failing to resolve them in a timely manner. Thank you for bringing this issue to our attention and please be assured that we shall discuss this seriously with our team and rectify this problem soon. We hope to welcome you back again for a more positive stay.

Thank you for your review. Our guest satisfaction is our top priority, and we want to ensure that you have the best possible experience during your time with us.We work hard to resolve any problems as soon as they arise to make sure you're comfortable and satisfied. Any issues should be brought to our attention in real-time for us to address them and try to make your stay as comfortable as possible. Nonetheless, we sincerely apologize for any shortcomings you may have encountered. We hope to welcome you back again for a more enjoyable stay.

We appreciate you giving us a ten-star review after visiting our resort. We are happy to know that your stay was enjoyable, and we hope to have you visit us again soon.

We are grateful that you visited our resort. We truly hope that your visit was enjoyable, and we hope to see you again soon.

Thank you for your review and we hope to welcome you back for a more memorable stay.

We appreciate your kind review of our resort, with a 5-star rating. However, we apologize for any shortcomings that you may encounter while you were at our resort. We hope to welcome you back again soon for a more enjoyable stay.

Thank you so much for taking the time to share your review. We are delighted to hear we were able to meet and exceed your expectations for your recent stay through enhancing these key aspects of the guest experience. We look forward to welcome you back in the near future.

We are grateful that you stayed at our resort while visiting Sabah. We sincerely apologize for any shortcomings that may have occurred. We hope to have a better visit with you when we see you again in the near future.

We are grateful that you visited our resort during your trip to Sabah. We sincerely apology for any shortcomings that had encountered. We hope to welcome you back for a more positive stay.

We are grateful that you left us a five-star rating after visiting our resort. We truly hope you had a pleasant stay and we hope to see you again soon.

Thank you for your review and stay. We apologize on the facilities and services that did not meet your expectations during your stay with us. Your feedback had been shared with our team for us to better understand our guests’ satisfactions and disappointments. We hope to be given another opportunity to welcome you back for a more positive stay.

Many thanks for the 5-star rating. We are glad that you had enjoyed your stay. We will look forward to welcome you back in the near future.

Thank you for taking the time to write us a review regards your recent stay at our resort. Our apology on any shortcomings that did not meet your expectations. We value your feedback for us to better improve our services. We hope you will give us another opportunity to welcome you back for a more positive stay on your next trip to Sabah.

Thank you for sharing us your review. A mere 10-15 minutes away from the Kota Kinabalu International Airport and the city Centre, Sutera Harbour Resort is the ideal location for work, live and play, giving you easy access to a vibrant mix of commercial, retail and entertainment choices. We hope to welcome you back soon for a more memorable stay.

Thank you for writing us a kind review. We are so happy that you had enjoyed our spacious and clean room. Our goal is to provide amazing experiences and everlasting memories to each and every guest. Looking forward to welcome you back soon.

Our sincere apology on the shortcomings that did not meet your expectation. We hope to be given another opportunity to showcase our resort at its best on your next trip to Kota Kinabalu, Sabah

Thank you

Thank you so much for your 5-star review! We will share this our team to let them know to keep up the amazing work. Looking forward to welcome you back for more memorable stay.