"Amazing location, in the middle of BGC. I love this hotel, the staff were so nice and were friendly and welcoming. The nice check in lady upgraded us to the 40th floor for a cheaper price. The buffet on our floor was the best buffet me, my son, my wife and her Filipino family had ever tried. The kids fun center was also nice and so was the pool. Everything about this hotel was great."
"I booked this stay for my mom, and unfortunately, her check-in experience was frustrating. When she arrived, the front desk told her there was no room available and asked if she had been in contact with the host — which she hadn’t, since I had made the booking. She had to call me, and only after some time did the staff realize they had missed an email from the host with all the check-in details, sent a month prior.
That said, once she got into the room, everything went smoothly. The room was...
"Property manager was easy to contact and surrounding areas had plenty of dining and shopping options. Also, parking in the garage was a convenience. "
"The location is very good, safe and well secured. We were also accommodated with an early check-in and late check out. Very good service, breakfast and friendly staff. My family enjoyed the stay and will definitely coming back."
"Friendly staff. Clean room. I had an early check in at an empty unit. The early check was charged seriously.
Unit has super fast internet, Netflix, smart tv. Even a washing machine. "
"Had a wonderful stay but was hoping the communication was bit quicker -rather smooth and efficient. I would love to stay here again. Other than that, 10/10 would recommend. "
"I stayed in a club room so I had an access to club lounge (snacks and cocktail hours) and service. The hotel is obviously dated, but the staff and the “Thai” hospitality made up for it. Room is very nice and spacious. Gym is quite large and functional, and the pool is ok (on a lower floor). "
