8/10 ดี
Katherine
เดินทางเป็นกลุ่ม
29 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Not quite there
Would be great if it were run better. All the things needed are in place, but lacking attention to detail.
The views are amazing, but they don’t do anything about the mosquitoes, so it’s unbearable to be outside to watch the sunset. The rooms are nice, but we’re missing things like soap and hand towels in the bathroom. The staff acts friendly, but mostly offers solutions that cost extra money. That act like cleaning your room is a hassle.
The breakfast has lots of mediocre options -wish they had half the options, but made them better. The pool is a good size, but not filtered, so quite buggy and dirty by the end of the day.
English skills are weak and that is understandable, but difficult on an island that doesn’t have much without paying for expensive taxi rides.
We scheduled a driver to take us to the airport at checkout and the hotel tried to get us to hurry up and leave an hour before we scheduled it. We obviously weren’t ready, so that driver left. And they didn’t contact a replacement until we asked. They said they wanted to leave early in case of traffic, but even with leaving at our originally planned time, we were at the airport 3 hours early, so I think it was a mild scam.
Anyway, the property has good bones, but too many little problems to be truly relaxing.
Katherine
เข้าพัก 4 คืน, ธันวาคม 2023
