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"No improvement needed"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Stayed in a standard double room overlooking Tower Bridge which the view was great. The room was very outdated and needed a bit more focus on the cleaning. No usb sockets and still old sockets for fax machines! The furniture was old wooden cupboards and the door to the one with the mini fridge was not quite on its hinge. The carpet, although vacuumed, could do with a clean and there were quite a number of lamps and surfaces with dust on. Walls we know become damaged which can't be helped but one...

"One of the best hotels I’ve stayed in whilst in London and there has been a lot. Staff are fantastic and helpful, courtyard beautiful, room upgrade. All round brilliant"

"Lovely room overlooking Royal Mews. Comfy bed, excellent breakfast. Great location, easy access to Victoria underground. Staff were great."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Great place and location"

"The staff was really nice and I love the fact that the entrance needed the card especially late at night for safety reasons. I loved the vibe of the place and it felt like I was in space. I do love the disco setting in the nest but I don’t recommend turning it on when you’re drunk lol. Overall so close especially if you’re going to and from LGW or LHR, I found myself wandering around and hitting major landmarks within a 15 min walk so it’s just overall great"

"Great hotel and great location!"

"Breakfast was very good abd staff helpful"

"Close proximity to the hub of central London. It was the perfect stay. We walked to the theatre and restaurants! Clean and trendy !"

"Clean comfortable friendly hotel . Liked bar area . Staff helpful"

"From check in to check out the staff goes above and beyond. If you want the feel of a cozy historical hotel in Mayfair that’s walkable to so many restaurants then this is the place! Loved every minute!"

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...

"Absolutely beautiful hotel. Easy walking distance to main spots and trains in London. Customer service was top notch ."

"Wonderful property. Outstanding service"

"This is by far one of my favorite micro hotels. You must know going in these are small room rooms so for a solo traveler they’re perfect. I prefer a room with a window. Location is just a block from the tube station. Great restaurants and pubs within walking distance. Staff is exceptional."