Search Hotels Near Kimmerly Glen Shopping Center, Charlotte

"Beautiful place to stay! Will be back!"

"A double booking allowed a family to enter my room in the evening while I was watching TV. (They were given an access card!). I told them to return to the customer desk to straighten out the mess. They apologized for the inconvenience, even though it was not their fault. I hope that they had no trouble getting another room. Your customer service rep. then phoned me and she was very nice and apologized for the error. The TV did not work after that. Other than this the experience was fine. Very nice corner suite on the 10th floor. I prearranged valet car pickup for the morning of our departure. They had no record of it for some reason the morning of our departure, but they were able to retrieve my car quickly despite this."

"It was all fantastic including the owner from tinitraid "

"The staff were very rude "

"Hotel staff is exceptional across the board. The room was clean and comfortable, and the kitchen was properly stocked. Unfortunately, only 2 out of 6 of the dryers work, and the elevator has been out of order for approximately one week. Although these issues are out of the control of the hotel staff, they are very apologetic to the guests."

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"The property was fine for a one night stay. Really needs updating and paint. No real complaints but no bells or whistles."

"Location was good Apartment was nice The Bad Communication to access building was never sent I had to call the day of and download app after that is was smooth Internet never worked!!! called first day and was never fixed during my entire stay Also toilet clogged the last day and managements answer was wait until following day never fixed … no plunger on property or maintenance worker on site .. very disappointed"

"I booked this location by mistake, then when I tried cancelling it 15 minutes later the receptionist shoo’d me away rudely saying “that’s Expedia’s problem”, then proceeded to duck all the calls from Expedia when they tried sorting out the issue."