"The staff are very friendly and helpful, making every effort to ensure a positive experience for customers. We were happy to book additional nights on our return to Nairobi. "
"Absolutely top-notch service! I highly recommend this place. Every single staff member here went above and beyond to help us with an unfortunate situation (which they didn't need to do, as they were not at fault) Bonus location that they are attached to a mall which makes getting quick items super convenient. Felt safe 100% of the time. As far as the actual stay, the apartment is exactly as pictured. It's spacious and beautiful. "
"Such a nostalgic stay at this historic hotel. Absolutely wonderful hotel and excellent service and staff. The food is fantastic and loved the bars and multiple places to eat within the hotel. "
"Very warm reception from the two ladies, helped me to pay the taxi when I arrived because I had no shillings on me so they allowed me to use my debit card on their POS terminal. Room was specious and neat. It was a lovely stay "
"This hotel is amazing! Furniture and floor to the bath room quite clean and waiting for me as if I was a VIP! Kind of felt like it!
Now I know where to be next time and will tell my friends! Beautiful "
"Convenient location. Clean and spacious room with kitchen, microwave, refrigerator. Bathroom in good condition. Very reasonably priced. Safe and secured. Elevator is very helpful. We had two nights of good sleep. Very grateful. "
"Rarely do i enjoy writing a review of a hotel because most are good but few are extraordinary. The staff (Peter at reception, Owen at breakfast) made every moment a relaxed and memorable stay. Comfortable bed, spacious rooms, a breakfast buffet better than any other I've enjoyed in 36 countries! Highly recommend! "
