Search Hotels Near Kazawa Snow Area, Tsumagoi

"Big rooms. Clean and modern. Great staff at the front desk"

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."

"The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again."

"First, the pictures on expedia or even the hotels website did not do this place justice. This is a gorgeous hotel with lots to do and see. We were checked in by "Lucky" who spoke really great english. He spent about an hour with us checking us in, walking us to our rooms, showing us everything in our rooms and helping with luggage. Both the dinner and breakfast were buffet with lots of options. I think we were the only foreigners there but they did not treat us any different. The shuttle down to the town square is very convenient. We did not use the hot springs but we did use the open air bath in our room which was amazing. The beds were reasonable comfortable. Enjoyed the plethora of amenities and open space in the room. "

"Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had."

"Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though. "

"It looks more modern than the current picture on Expedia. The single room has lots of space, very close to the station, convenient. They provided everything you need, bath salts, even PJs ! Would definitely recommend and go back again."

"Room and property old, needs updating. Room draughty. Staff ok."