"The hotel is nice, clean and the staff are helpful, but what really attracts me and wife to book in Hotel Mystays Premier Narita is their shuttle to airport and from airport, also a shuttle to downtown and mall in Narita it's really very convenient for travellers like us, but the only downside is the hotel is charging fee to use the sauna, which should be included when you are check in customer, besides in the site say, one amenities is sauna but did not mention about extra fee, the hotel should be transparent to those who browse hotels like us, anyway it is alright we enjoy our stay in Narita."