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"Service is very nice ."

"Very clean"

"The room was very clean and refreshing!"

"Disgusting don't come"

"I’ve given this location 3 chances because of the price and location of where I needed to be. The only staff member to ever smile was a maintenance man. All three check-ins I had three different people, none of them friendly at all nor smiled or offered any sort of help even when asked. Towels/washcloths are dingy/brown, cleanliness a 2, hairs and smears of who knows what in sink and headboard of bed, floors leave your feet/socks filthy, asked front desk for extra pillows and she said she didn’t...

"I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

"Clean room but smelled like swamp cooler. Floor was damp and so was bedding. Keep a fan going."

"The bed was so comfy and the breakfast was yummy and the pool and hot tub was amazing overall 10/10"

".The check-in was very pleasant, with a friendly and efficient employee. The room was reasonably clean, and the bedding was ok, but the doors all down the corridor slammed instead of closing quietly, so it was not conducive to a good night's rest."

"Clean and quiet. Great place to stay"

"This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot."

"Had never tried this hotel but I was impressed! We arrived too late, but the pool and hot tub looked amazing, and the staff was awesome—so friendly and helpful. And one of the best hotel breakfasts I’ve seen! Would definitely book with them again."

"Will never stay here again. The room smelled horrible from cigarette smoke. Some of The furniture was broken. Internet wasn’t working. Wasn’t in any way clean."

"First room they gave us had no door lock. Deadbolt did not work and the ball clasp lock above was broken. Had to get a different room which was a non smoking yet smelled like smoke. Pool was dirty. Would not stay again nor would I recommend."

"The hotel was clean and quiet and made for a restful stop on the way back home to Texas from North Carolina. There was shopping, gas and food nearby and easy on and off the highway."

"Clean room"

"Room was fine. Mattress, in plain English, sucked."

"Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...

"Comfortable in a homey way"

"All good"