We check in two group of 24 people ,11 rooms in different time .First group receive 6 rooms one hour later the second check in but receive only 4 rooms. I try to talk to staff that we need 5 rooms for the second group but the staff confirm that she already gave the first group 7 rooms. We have to call all of our first group keys to present to the staff and re-check over and over again , the staff still beleive that she already gave 7 rooms. Later on the male staff came to help and when he check over he just said sorry and gave us the one missing room... This make us late check in and our schedule is not as we plan.This is the only bad experience we have.
Anyway the breakfast is good and staff are friendly and helpful in general.