Search Family-Friendly Hotels in Kantenah

"Holiday stay at family select level with swim out and then moved to beachfront swim out. Enjoyed both rooms. The rooms were spacious and provided many amenities l’occitane toiletries, clothing steamer, hair dryer. There were ample areas for seating at the beach and pool area. Kiyoshi and Luis were out butlers and were very accommodating- we very much enjoyed them and found this service helpful. There were many covered walkways and signs to help with directions to each area. Reservations were accommodated with butler assistance but still hard to come by and we were not able to access the restaurants we wanted for our stay. The buffets are all the same food and overall found the food to be mediocre along with drink quality even with premium beverage level. With older kids there were not activities during the day but younger kids are very catered to. We did enjoy the wildlife around the resort daily and the pizza stop which has amazing pizza. All pizza is not created equally room service pizza and the other private areas had a pizza that was not great. It’s unfortunate that the pizza offered at white sands is not extended through all areas. Overall the resorts is beautiful with amenities and for families with smaller children is great."

"Loved the resort, we had a beautiful oceanfront room with a large balcony. The staff were friendly and attentive, especially in the Pelicanos restaurant were we had breakfast everyday. After the 1st day when walked in they would already say that my decaf coffee was coming and after a couple of days they would just bring out the fruit plate my wife and I would share every day. At lunch we would usually go to the Rincon restaurant which was only open for lunch, the staff here were also really great and knew our lunch drinks after a couple of days. There are a variety of restaurants to choose from for dinner and the food was good in all of them. Lots of activities at the pool during the day and entertainment in the large open area off the lobby every night. "

" Hotel was old bathroom had mold "

"Hi, I enjoyed my stay. The resort and grounds are nice. The buffet food is meh but was able to find enough. The al a carte restaurants were better but tough to get reservations. They were all full even though they are only actually ~30% full when we got there. The beach is rocky unless you go down to Tulum resort. I am suffering from a lot of bites on my legs I assume were sand fleas from the beach. The entertainment was good on a couple nights, not so much on others. Nightlife is done a 11:30. No place to congregate or get drinks after that. Pay for the upgrade to use the other resorts as well or may get bored. Couple better restaurants at the other resorts. It was generally a good vacation but could use some improvements."

"Amazing experience! The food was incredible! Dancers team- top notch! Entertaining crew was one of the best and I am the spoiled Word-Traveler guest! Ty so much for an amazing stay! "

"Great experience, fun events, fresh food "

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place for you. The beach is very small, most of it is Rocky, and there was lots of sarga while we were there. We most definitely will never return here."

"Great adults only all inclusive hotel. Good choice of restaurants. "

"Resort is very nice but not luxurious. Excellent location that makes exploring the area easy. Excellent value for the price."