"The customer had to cancel the order since she got terribly sick. Expedia said they tried to contact the hotel, and according to Expedia the hotel didn’t respond. Expedia is also responsible for the trauma the customer encountered."
"This hotel was absolutely fantastic. Great Staff soooo suportive they helped me carrying all my stuff. Great Breakfast (omelettes with fresh and delicious fruit, milk tea, and water), great room big, cool enough, great bathroom, and the best of all is pretty close to tooth temple and the big budha. This place is a MUST."
"I made a reservation for Hotel Topaz in NV , USA. When í checked in, reservation was for Hotel Topaz in Sri Lanka. BIG MISTAKE!!!!
Please cancel this reservation and Do NOT charge my credit card.
Raymonde Shearer "
"Great location right in the middle of Kandy city by city center and lots of shops and restaurants. Staff very helpful and friendly, even upgraded my room and immediately sent someone when there was a minor leak in the AC to fix promptly. Amazing buffet breakfast, clean sheets and tidy room"
"The property was well maintained outside and the lobby area
- rooms are dated and bathrooms are not cleaned well
- hair dryer is from the 1900
- breakfast ok
- staff very helpful"
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