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"Helpful staff"

"Hotel's ground floor is nice, simple & with the unique lift. However, there's ants on the walls, not sure why. Stayed for one night. - Location is great as it's near the famous Night Market & a supermarket next door. - A nice cosy coffee shop nearby. "

"Nice apartment with nice view of Kuching. Clean room & toilet. But one of the exhaust fan at toilet is too noisy to switch on so my children don’t want to use that toilet. In general, is a nice stay. Tq"

"Profesional and curteous."

"good location"

"Will stay for my next trip"

"Horrible Nous avions réservé une chambre pour 4 . On s’est retrouvé avec un grand lit . La dame nous a alors proposé une chambre sans fenêtre avec un supplément si nous souhaitions 2 lits . La chambre vaut 78 ringhit mais hôtels.com la facture quasiment le double . Il y’avait des geckos sur les murs . "

"Privacy"

"Basic but comfortable and clean. This could be a great place to stay if you have business nearby but there wouldn't be much reason to stay in this residential area otherwise. I suggest accepting airport pick up. It is not easy to find the place. Taxi driver couldn't find it and people in the neighbourhood weren't aware of it. The person who was supposed to meet us didn't answer the phone so it took a long time to get into the building."

"Need to improve"

"Address of property took us to a building site. We have raised this with Hotels.com who are investigating. "