Search Hotels in Kalaoa, Kailua-Kona

"Called several times to guest services to find out where the gym was, no answer. Property is large, gym is located very far away from the property I stayed. Gym has no cardio equipment, other materials are old and outdated. Only positive thing is positive attitudes of the staff and willing to help."

"Our check in was incredible. We got to check in early, we requested an upgrade and were given a room that was available. They left us a gift in our room for our Babymoon. The staff were exceedingly friendly at every level, and the room servicing was efficient and amazing. We had a wonderful spa day during our stay and our only note there is that it’s only missing a cold plunge. Food was amazing at Brown’s and the breakfast buffet is really good as well as the happy hour —shoutout to Christian at the bar who made us a custom drink and wrote it down so we could request it even when he wasn’t on shift. Great snorkeling with complimentary equipment for 1 hour (which is more than enough to see all the amazing fish, coral, and sea turtles). Very family friendly and we can’t wait to come back with our kids."

"Our tower was under construction we had ants in our room. And had to pay unexpected fees "

"Comfortable beds, clean room and facilities. Front desk is very friendly. Only 10 min from the beach"

"Aloha! VERY disappointed in this place. I live in Hilo and usually stay at the Islander when I come over. The bathroom counter was really dirty and filled with water spots too. The toilet did not stop running, although it did get repaired while we were there. The hallway outside looks like I would picture a locked psych unit in a hospital. Dark green with 70’s green around around it. x It sums it. That a picture of palm trees in the bathroom looked so blurry that it looks like a 5-year old took it from a car window. Also, we walked into the room with three big bottles of booze just sitting on the counter. My friend took them immediately down to the lobby, because we’re both recovering alcoholics. They PROMISED us we wouldn’t be charged. $149 later…..waiting for a return call. The place really didn’t reflect all the add on stuff. The elevators were broken. Just a terrible experience overall! "

"Clean room, amazing views! Karen was kind to upgrade our room and house keeping was on top of it! (: "

"Yes, but we didn't use the pool "

"It was within walking distance of shopping, restaurants and the ocean"

"Great place to stay with family! The villas are very spacious and the grounds are well kept. Take a stroll along the scenic botanical pathway and watch the sunset! Note that housekeeping is every 10 days, there are washer/dryer and a dishwasher in the unit. I would recommend to family and friends. "