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"Location was perfect to avoid Hilo traffic it you frequent to Volcano National Park or Mauna Kea or Kona. Kelly is an amazing host and her breakfast was amazing that personalized vegan/ vegetarian preferences as well. Kitchen was well stocked that guests can use for preparing their own meals. Hot tub is well kept and open till 10 pm. "

"Rooms were clean and comfortable. Kitchen area could have been cleaner especially the dirty refrigerator. Excellent location to National park. Few restaurants in the area but very good food. For the price, I would visit again. "

"The staff were very friendly and helpful. The room was clean and tidy and the atmosphere was so cool. It felt like we were staying in a treehouse in the jungle! The provided breakfast was good along with the other snacks in the common area. Very cool experience!"

"Good little place to stay. Nice quiet location. Very close to the Volcano Park. "

"Wonderful place to stay. Quiet, nice and clean. Thank you for running this business. "

"Easy check in, perfect location, our room was beautiful."

"Couldn’t stay because of the storm. "

"Stayed at Cabin Kai 4 (Dec 26–30, 2025). Affordable and located in a beautiful, peaceful area with free parking, water, and Wi-Fi (weak). Major concern: No window coverings for the floor-to-ceiling bathtub window or windows above the bed and coffee bar, resulting in serious privacy issues while bathing and sleeping. This was very uncomfortable. Remote location (45 minutes from Hilo); a car is required. No cellphone reception. No nearby restaurants or shops. Towels were not very clean, and...

"Great people, amazing area, I really enjoyed everything there. Definitely coming back. "

"The house was in fair condition, but needed a thorough cleaning and fresh pain. Yard needs to be cleaned up of junk. "

"overall it's good but there’s a bit of a musty smell in the room, even though there's a dehumidifier"

"We adored the little rainbow falls rainforest cabin. We have been travelling for about two weeks and it was time for a short retreat before continuing our adventure in the Hawaiian islands. Luckily for us, the volcano erupted, and we got to sit on the front porch listening to the rumble in the distance after having seen the start of the eruption that morning at the rim restaurant before they evacuated everyone."

"The National Park was very close. We did not need to use a work space. "

"limited electricity so there’s not much light at night and no hot water in room."