The room was clean and quiet but very small for two people. The bed was jammed in between two walls so you have to crawl in and out. The air conditioning is right over the bed so when it’s on it feels cold.
Excellent location, very walkable to sites, food, shopping, etc. They were super helpful and provided a ton of information on things to do, see, eat, etc. and were available for all questions 24/7! Would stay here again.
Excellent location, very helpful and caring staff, and wonderful amenities in the room. These include among other things a refrigerator, pod coffee maker, electric kettle, as well as selection of upmarket teas and coffees, hair curler, hair dryer, and large tv. The bathroom had a range of luxurious dead sea toiletries and double shower heads in the beautiful shower. I have already recommended this hotel to my friends and relatives.
Great location, clean rooms, good breakfast, and fantastic staff / managers!
You have any issues, just talk to staff and people in charge. They listen carefully and take care of things efficiently.
This hotel is a gem! Location and service are great. The only thing to be aware of is that there are 15 steps to enter the building to arrive at the elevator and another half flight of stairs depending on where your room is, something to consider if you are traveling with mobility issues.
La première chambre que nous avons eue était très sombre. À notre demande, nous avons été transférés dans une chambre très agréable au 1er étage. Le personnel a été extrêmement attentionné tout au long de notre séjour.
Very nice staff - very helpful with everything. Common area kitchen allows you to make lattes and cappuccinos for free, which is very nice!! Room is nicely appointed, hotel is in a great location. Not for the disabled, as you have to climb several (15) steps to get into and out of the hotel. Other than that, a great place to stay!
Great stay! Amazing customer service — staff were very respectful and kind. Perfect location right across from Mamilla Mall, with a convenience store and barber nearby. Rooms are small but very clean, with a nice shower. The area is lively, but overall people are respectful. Joseph was especially caring and professional
Our contact was approachable and responsive 24/7 and very friendly. The support staff could not have been nicer or more helpful and the location is central to both the Old City and the New City. I would warmly recommend it to everyone.