Everything was perfect, from the amenities to the ideal location. Highly recommend.
Deb
เข้าพัก 3 คืน, พฤศจิกายน 2019
2/10 แย่มาก
ผู้เข้าพักจริง
เดินทางกับครอบครัว
10 ม.ค. 2020
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
We didn’t like the apartment. The apartment was extremely dirty, the sheets had blood on them. There was an extreme amount of dust in the apartment. The day of our arrival they sent us to another direction that wasn’t what we reserved. No one ever came or explain what was happening. Wouldn’t recommend at all.
DO NOT BOOK!!!! THIS PLACE IS A SCAM!!!
Booked a trip of a lifetime with 20 people around the country. Started planning months in advance. Booked three apartments six months in advance. Days prior we tried to contact the property to finalize our stay but no response to anything we tried. Even Expedia couldn’t contact them but they promised we shouldn’t worry. In the middle of the night on the day we were supposed to check in, we got a message jay our reservations were canceled. ALL THREE OF THEM!!
So now we’re on a bus with 20 people ranging in age from 4 to 85 in a foreign country with no accommodations during the busiest time of the year. Expedia did what they could but they couldn’t contact the owners or find us a place to stay. We had to scramble and figure things out.
Worst travel experience of my life. NEVER NEVER NEVER book at this property. I hope the owners get what they deserve in the end!
This property cancellled without explanation our reservation 12 hours prior to our arrival. We had confirmed with them our airrval and the propoerty has acknowledge but they decided to cancel leaving us stranded without a hotel justs as we were going to the airport.
Very unreleaible people. Nobody should be exposed to this sort of treatment.
Expedia was not able to help or find an alternative hotel leaving us to forey for a hotel.
It was a truly terrible experience to stay in this hotel. Just before the day of arrival, I was told that the room I reserved was damaged and my reservation was upgraded to another room. But, when I arrived at the apartment, it was far from my expectation. The cleaning was not done properly. Hairs and some scraps on the bed. The bed was not a double bed as I reserved. They put two single beds together in order to look like a double bed. No amenities at all. I called the owner/manager to complain the issue, but he told me nothing but that I need to pay the cleaning fee without any apology. This hotel/apartment truly ruined my time at Jerusalem.
Gun Dong
เข้าพัก 2 คืน, พฤศจิกายน 2019
10/10 ดีเลิศ
JD, LV
เดินทางกับครอบครัว
18 พ.ย. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
We actually were moved to a different apartment before arrival and stayed at J-Tower residence instead. This place was amazing, centrally located next to Mahane Yehuda, new, super quiet and clean with easy access to the highway. The kitchen was great since we like to eat in mostly and had everything we needed. We had beautiful city views and amazing sunrises from the balcony. Jonathan was great and we encountered no problems. Parking in the building was awesome, especially if you know the parking situation in Jerusalem. We will definitely be returning to these properties during future travel. I travel a lot and always try to get the best value for my $$$ - this was for sure one of the best places, if not the best place I have stayed over the years coming to Jerusalem! I'll be back!
We never got the Rav kuk apartment. Last minute we got "upgraded" to another apartment which turned out to be a mini 1 bedroom apartment. We booked for 5, the apartment came with 2 single beds a broken couch and one folding bed. Not enough towels and blankets. Furniture badly stained and generally not very clean. Only good thing was the location of the apartment and the parking it comes with.