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"Absolutely impeccable customer service. The front desk attendant was enthusiastically dedicated to ensuring I had a nice stay."

"We spent a few days with two kids - very good location and quality, so anyone would understand what they are paying for. We checked a few other "luxury" hotels nearby while exploring around and, to our great surprise, we came to a conclusion that this one is most likely the best among them."

"Staff and manager extremely helpful. Any request or fix we needed was taken care of. Beautiful property."

"As usual a great stay. Friendly staff, great room. Delightful breakfast. Rachel who works there was super efficient and friendly "

"Wonderful host…perfect room…great location"

"Beautiful hotel Phenomenon location Friendly staff "

"This was a great stay, so clean, comfortable, courteous! Very easy to work with… thank you."

"Breakfast was delicious in their beautiful front room. Tea and sweets and soup available in the lobby at night. Great location easily walkable to Old city, Ben Yehuda and the light rail. Nice staff especially Elie made it a super experience "

"Excellent location, very helpful and caring staff, and wonderful amenities in the room. These include among other things a refrigerator, pod coffee maker, electric kettle, as well as selection of upmarket teas and coffees, hair curler, hair dryer, and large tv. The bathroom had a range of luxurious dead sea toiletries and double shower heads in the beautiful shower. I have already recommended this hotel to my friends and relatives."

"The Arthur is in the center of the Ben Yehuda area allowing walkable access to great shopping and restaurants. The rooms are small but extremely comfortable and the hotel offers a fabulous breakfast. This hotel has an absolutely outstanding staff who go above and beyond to help with everything"

"A beautiful hotel in the heart of the city. I was allowed an early check-in and a late checkout. I was able to witness Shabbat and was in walking distance to all the beautiful treasures of our beautiful city."

"Best"

"The location of the apartment is excellent. And there is private parking, which is very important in this area of ​​Jerusalem. Right next to the city center and the train. The apartment was not that clean. We received new towels for each guest but they left dirty towels in the shower. There are no TVs in the rooms, only in the living room. Communication with the host was only through messages and not directly to a phone number. It is not so convenient when you need an immediate solution...

"The place was amazing. The rooms was clean. Everything was excellent. Definitely Rent it again from them."

"Yes, all was good. Clean and the staff help when i need"

"My only complaint was the smallness of the room and no counter space in the bathroom. Those shortcomings were overshadowed by the amazing service and friendliness of the staff. "

"Helpful staff. Arranged a room change due to small first room. Second room was good."

"Room was lovely, staff were great, would stay here again!"

"Excellent location close to all the sites Great staff and good breakfast"

"Very spacious. Responsiveness of the staff"