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Zamas Hotel

3.0 star property
Beachside hotel to enjoy outdoor pool and white sand beach

Choose dates to view prices

Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Breakfast, lunch, dinner served; international cuisine, beach views
1 bedroom, in-room safe
Outdoor pool, pool loungers
Gift shop
Unwind in a tropical paradise at Zamas Hotel, where you can indulge in beach massages and Thai spa services. Soak up the sun on the private white sand beach, or explore the ocean views while savoring international cuisine at Que Fresco restaurant. Onsite activities include fishing, snorkeling, and scuba diving.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
Standard Bungalow, Beachfront | Beach/ocean view

On the beach

This hotel is located on the waterfront and on the beach. Take advantage of the beach umbrellas and beach towels at the white sand beach. Experience the magic of beachfront dining with a memorable meal at the restaurant. Some on-site activities to enjoy while you're visiting include snorkelling, fishing, and beachside massages. Bicycle rentals are a noteworthy activity worth checking out nearby.

Interior entrance
Couples treatment room(s), body treatments, hot stone massages
What guests liked about the beach

The beach at this property offers beautiful views, perfect for relaxation and is a great spot to spend the afternoon.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside | 1 bedroom, in-room safe

Standard Room, Garden View, Poolside

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside | 1 bedroom, in-room safe

Family Room, Garden View, Beachside

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • 33 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside | 1 bedroom, in-room safe

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • 60 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, Beachfront

Signature Room, Beachfront | 1 bedroom, in-room safe

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor) | 1 bedroom, in-room safe

Signature Room, Ocean View, Poolside (Upper Floor)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Located on the top floor
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront | 1 bedroom, in-room safe

Standard Bungalow, Beachfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • 13 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Villa

Grand Villa | 1 bedroom, in-room safe

Grand Villa

Highlights

Balcony
Garden
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Private bathroom
  • 6 bedrooms
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 4 Single Beds and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside | 1 bedroom, in-room safe

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Laptop-compatible safe
In-room massage
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Located on the beach, Zamas Hotel is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

What's nearby

  • SFER IK - 6 min walk - 0.6 km
  • Tulum Beach - 10 min walk - 0.9 km
  • Las Palmas Public Beach - 5 min drive - 3.6 km
  • Playa Paraiso - 6 min drive - 4.3 km
  • Tulum Mayan Ruins - 12 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive

Restaurants

  • ‪Maya Tulum - ‬10 min walk
  • ‪Kin Toh - ‬5 min walk
  • ‪Papaya Playa Beach Club - ‬9 min walk
  • ‪Mateos - ‬1 min walk
  • ‪Potheads - ‬3 min walk

About this property

Zamas Hotel

Hotel near Tulum Beach
Take advantage of a terrace, shopping on-site and a garden at Zamas Hotel. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Treat yourself to spa services, such as a Thai massage, a manicure/pedicure or a body scrub. The on-site international cuisine restaurant, Que Fresco, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as fishing, snorkelling and scuba diving. Free WiFi in public areas is available to all guests, along with an arcade/games room and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Beach towels, tour/ticket information and multilingual staff
  • Smoke-free property, beach umbrellas and wedding services
Room features
All guest rooms at Zamas Hotel have perks, such as laptop-compatible safes and air conditioning, as well as amenities, such as room service.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Does Zamas Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zamas Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Zamas Hotel?

This property doesn't offer parking.

What time is check-in at Zamas Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Zamas Hotel?

Checkout is at noon.

Does Zamas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zamas Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 miles (5 km).

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Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 132 reviews
Rating 8 - Good. 28 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamillah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shlomo

Liked: Amenities
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

8/10 Good

Alethea

Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erika

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

10/10 Excellent

VirginiaW Mom

Liked: Cleanliness, staff & service, room comfort

Great family vacation

Beautiful location! Very relaxing trip. Our cabana was in the garden on the beach side, and had a lovely view and ocean breeze kept us comfortable. There is limited electricity; lights and ceiling fans plus an outlet for charging your phone/camera/computer. A real chance to get away from it all but have friendly staff, great food in the restaurant, and world-class views. Don't miss it!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

parveen

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Stayed 4 nights in Mar 2024

8/10 Good

ChrysRo

Liked: Cleanliness, staff & service, room comfort

First time in Tulum, not the last!

The room: We had a cabana on the beach which we reserved for a great deal at the time, maybe $150 a night. Great for the price, would not pay above that for this room as it was bare bones, tiny, no A/C, no dresser, no chairs, no hooks to hang towels or wet clothes (you know, things you pay extra for). You really don't need those things in Tulum anyway so we were completely content, just wouldn't go back if the price were higher. We could hear traffic from the street but it wasn't bothersome and never woke us, I imagine the rooms closer to the street would be obnoxious noise wise. Either way, bring earplugs. The birds start screaming at dawn (not bad because sunrise in Tulum is beautiful). Restaurant: Good food, we ate most meals here as we were too lazy to head out (aside from Chencho's down the street which is great affordable, authentic food). Their restaurant offers enough variety so you can eat there multiple times without getting bored. They do have rotating chef's though so I can only hope they're all great. They also had live bands or DJ's every night until 10:00 so you could easily make dinner last hours if you felt like lounging. Also, breakfast overlooking the ocean was an amazing way to wake up every morning. Beach: Water was beautiful, occasional waves but not overwhelming. Unfortunately, there were some random rocks out in the water that we kept hitting our toes on. I didn't encounter the rock issue at other beaches in Tulum but that may just be coincidence. There were plenty of palapas to go around, I rarely saw people having to lay directly on the sand. Tip: Ask the front desk for a cooler and some ice so you can BYOB to the beach! Would def stay here again, but will be looking for other hotels on our next trip just to see what else is out there. If you're looking to be pampered, this is not your hotel. If you're up for a little rustic, you've found a home.

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Personal muy amable, la playa es pequeña y una zons de rocas, pero la parte limpia sin piedra es suficiente y muy bonita, ademas de que no esta tan saturada
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Harmen Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige kamer. Fantastische locatie. Vriendelijk en goed personeel
Stayed 4 nights in Nov 2024