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Aparthotel

Xambé

4.0 star property
Aparthotel in Tulum with 24-hour front desk and outdoor pool

Choose dates to view prices

Photo gallery for Xambé

Outdoor pool
Grand Suite | 1 bedroom, premium bedding, desk, blackout curtains
Outdoor pool
Grand Apartment | 1 bedroom, premium bedding, desk, blackout curtains
Deluxe Suite | Living area | 55-inch Smart TV with digital channels
Xambé offers a tranquil escape with practical amenities. Enjoy the outdoor pool, in-room WiFi, and laundry facilities. Free self parking is available, and the 24-hour front desk staff is ready to assist travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, desk, blackout curtains

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

1 bedroom, premium bedding, desk, blackout curtains

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Grand Apartment | 1 bedroom, premium bedding, desk, blackout curtains

Grand Apartment

Highlights

Furnished patio
Garden
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, desk, blackout curtains

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, desk, blackout curtains

Grand Suite

Highlights

Furnished patio
Garden
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, premium bedding, desk, blackout curtains

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, desk, blackout curtains

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, desk, blackout curtains

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 4 min drive - 2.5 km
  • Las Palmas Public Beach - 7 min drive - 3.9 km
  • Tulum Beach - 7 min drive - 5.3 km
  • Playa Paraiso - 8 min drive - 4.6 km
  • Tulum Mayan Ruins - 10 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Jasmine - ‬13 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Rossina - ‬9 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬12 min walk
  • ‪cinco - ‬10 min walk

About this property

Xambé

Aparthotel in Tulum with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a banquet hall are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Wyndham Tulum

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 75 reviews
The price is ฿2,151
฿2,702 total
includes taxes & fees
6 Oct - 7 Oct
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 1,000 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 28 units
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Connecting units available
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Xambé ?

Self-parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; check-in end time: 2:30 PM. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Checkout is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Jaguar Park are also within 2 miles (3 km).

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Xambé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 84 reviews
Rating 8 - Good. 13 out of 84 reviews
Rating 6 - Okay. 9 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kadeem

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente opción para llegar, descansar y disfrutar de Tulum
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities, communication
La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.
Stayed 1 night in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

philippe

Liked: Cleanliness, room comfort, communication

Très bon établissement

Confort de grande qualité, beaux espaces, déco de bon goût, literie de très haute qualité, piscine sur le toit magnifique
Stayed 3 nights in Feb 2025

10/10 Excellent

Salva Hernandiz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bueno
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Andres

Liked: Cleanliness, room comfort, communication

Excelente lugar!!

Lugar super bonito, cómodo y todo impecable..m super recomendado.. seguro regresaremos
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024

8/10 Good

Thomas

Liked: Amenities, property conditions & facilities, communication
Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung
Stayed 3 nights in Apr 2025

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

10/10 Excellent

Gerardo Radillo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para relajarse
Stayed 2 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adiba

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

djeneba

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

jason j

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar, todos muy amables y todo precioso en todo sentido
Stayed 4 nights in Apr 2024

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Location is not convenient, hard to find the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.

8/10 Good

Blanca

Liked: Cleanliness, amenities, property conditions & facilities, communication
The check-in was a little bit slow only one person checking in everybody no drinking water in rooms
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
Stayed 1 night in Jan 2025