โรงแรมและที่พักอิทซิมนา

"We arrived pretty late due to traveling. We checked in around 8pm and all easy. Room was very clean and spacious. We did not have any wifi access and the code behind the door didn't work. The nespresso machine didn't work. And my husband is a BIG fan of hammocks and there was only 1 hook! So totally useless. And to top it off, the rooms don't have some sort of sound proof and you can hear the TV and chatter from the other rooms. We liked the terrace and wish we could have stayed longer....

"Our experience at Hotel Cigno was simply exceptional. From the very first moment, every detail was handled with a level of warmth and care that truly sets this place apart. We would especially like to thank Bere, Jordi, Israel, Aaron, Moisés, as well as the impeccable teams in housekeeping, kitchen, maintenance, and the person who welcomed us so kindly upon our arrival. Hotel Cigno is not just a beautiful place—it is an experience. A space where hospitality feels genuine, where every gesture...

"El desayuno puede mejorar"

"Todo genial y sobre todo cálida humana excepcional "

"Todo muy bien"

"The rooms are immaculate. Alberto and Hector in the reception office were exceptionally helpful and welcoming. The whole entire staff for breakfast were outstanding. I can’t say enough. I am spellbound by the whole experience here. The topper was Raul the owner sitting down with us at breakfast and just making us feel like family. If you are planning a trip here to the beautiful city of Merida I would highly recommend that you consider staying here. I’m leaving today, but I wish I could...

"Estacionamiento, si. Alberca, no la usé "

"Le hace falta limpieza y mejor suministro de sábanas y cobijas, ya que no se nos proporcionaron para el sofá cama "

"En general todo el hotel está muy bien."

"El hotel super limpio, en el restaurante todo riquísimo "

"Everything was amazing!!"

"Las sábana y las almohadas olían a sucias, como si las fundas de las almohadas no las cambiaran."

"ESTUVE EN LA ALBERCA CLIMATIZADA QUE FUE EXCELENTE Y EL DESAYUNO DELICIOSO"

"Muy buen hotel"

"Todo muy bien 👌"

"Muy buena ubicación, buen precio y servicio "

"Las habitaciones están en malas condiciones, descuidadas, los baños necesitan mantenimiento y renovación. "

"el desayuno fue muy poco, ya que no preparan mucha cantidad"

"Raro el cuarto "