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"The underground cave is amazing and unique experience. Both pools were lovely and available 24hours a day. The food was moreso crafted than it was cooked delicious and specialty. Would love to come again. "

"Muy buena atención y su ubicación está perfecta"

"The room was spotless and very comfortable, the staff was incredibly friendly and helpful, and the amenities were top-notch. Everything was well maintained and made our stay relaxing and enjoyable. Highly recommend when visiting Mérida!"

"Everything was excellent and very accomadating."

"excelente ubicación, limpieza todos los dias, cuartos muy amplios y bonitos!"

"The rooms were great, food & service, specially the service from the front desk to room service. Specially on the 5th 4th Floors. Angel, Pablo, Diego & Cruz. The Breakfast was for sure one of our highlights of the day! Very Helpful & Friendly service. The Solis family had 15 guest in the hotel for several days, my son got married in Mérida. Will come back for sure & hopefully all the renovations will be completed & will stay at the Grand Americana! Thank you very much!"

"Wonderful as always, Maria is a treasure that always makes our stay brighter. We never stay anywhere else when we go to Progreso "

"El cuarto limpio, buen servicio y la ubicación del hotel muy buena para visitar varios lugares turísticos "

"Hotel de reciente inauguración, rápido check inn, muy limpio el hotel, su habitación excelente muy recomendable para los huéspedes que van al Consulado EUA por algún trámite de visa."

"Todo perfecto"

"Excelente servicio ! "

"Beautiful well decorated, large, modern rooms. Service was exceptional "

"Habitación muy limpia más no impecable , personal muy amable en todo el hotel y todas las áreas "

"La zona, el servicio y la limpieza son excelentes "

"Muy rustico pero bonito y buen descanso"

"Excelente todo muy nuevo "

"Excelente habitaciones y muy buena ubicación "

"Excelente todo"

"Clean rooms. Nice comfortable beds."

"Excelente todo"