I liked that I was offered a drink, be it water, tea, coffee of jucies whenever I sat in the Lobby. I didn't like that whenever I asked for something in english, I would be told yes, then it would be the wrong thing. The staff should say wait, and bring someone who spoke english. For the area we were in, a lot of people answered yes if you asked them a question, even if they didn't understand. I would download a translator app. That helped a lot.