Otel yatakları kirliydi. Odada sigara içilmiş ve kokusu çıkmamıştı. Oda anahtarı verilmedi ve kapıyı arkadan kilitleyebileceğimiz söylendi. Rezervasyon yaptırmanın da bir işe yaramadığını resepsiyonda duran kişinin durumdan habersiz olmasından anladık. Tuvalette klozet kapağı tam açılmıyordu. Profesyonel otelcilikten ziyade boş bulunan birkaç kat otele çevrilmiş gibiydi. Fiyat ise böyle bir durumdaki otel için gayet yüksekti
Sejour horrible,
Hôtel en travaux , le personnels parle uniquement en turc , odeur des wc et SDB nauséabonde a fuire .
เข้าพัก 1 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
TANWEER
28 มิ.ย. 2022
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Very poor customer service . They want you to pay more than what you book for . They will say the room you booked is gone and now they only have expensive room ,
Nothing was matching with the photo of the website......the bathroom was with mould and no shower head......unfortunately unable to get a shower.....a disaster....
When I arrive by taxi the guy at the entrance told me that I didn't have a reservation. When I showed him the reservarion on my phone and on paper he changed the story and said that the hotel was closed. There I was in an unfamiliar place looking for a place to stay. I walked 1 kilometer until I found a hotel with vacant rooms.
Staff is very nice, but there was no blanket in the room, I didn't sleep all the night. No hot water, heating device doesn't work properly , so I didn't take a shower in the morning.