Is Best Western Empire Palace Hotel & Spa - Special Class pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of 8 Sep 2025, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on 14 Sep 2025 start from ฿3,044.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Empire Palace Hotel & Spa - Special Class?

Best Western Empire Palace Hotel & Spa - Special Class doesn't offer parking.

What time is check-in at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Empire Palace Hotel & Spa - Special Class?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Empire Palace Hotel & Spa - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per room applies.

Best Western Empire Palace Hotel & Spa - Special Class Reviews, Deals & Photos 2025

Q: Where is Best Western Empire Palace Hotel & Spa - Special Class located?

Located in Istanbul City Center, this spa hotel is within a 10-minute walk of Gülhane Park, Bosphorus, and Eminönü Square. Hagia Sophia and Grand Bazaar are also within 15 minutes. Sirkeci Marmaray Station is only a 2-minute walk and Sirkeci Station is 2 minutes.

About the area

Located in Istanbul City Center, a neighbourhood in Istanbul, Best Western Empire Palace Hotel & Spa - Special Class is in the entertainment district and near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Galataport. Vialand Tema Park and Istanbul Expo Center are also worth visiting.

Visit our Istanbul travel guide

10/10 Excellent

Chondelle

18 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

Stayed 1 night in Jul 2025

10/10 Excellent

Chondelle

14 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

Stayed 2 nights in Jun 2025

8/10 Good

Justin

9 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

Stayed 2 nights in Nov 2024

10/10 Excellent

Jean Guy

25 Nov 2023

Liked: Cleanliness, property conditions & facilities

Location

Stayed 2 nights in Nov 2023

10/10 Excellent

Joyce

5 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.

Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

Stayed 2 nights in Sep 2024

2/10 Terrible

K

6 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very bare minimum facilities and staff

Stayed 2 nights in Dec 2023

6/10 Okay

Ngoc Minh

30 Jul 2024

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.

Stayed 3 nights in Jul 2024

6/10 Okay

JULIE

24 Jul 2023

Liked: Cleanliness

Convenient

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

Stayed 4 nights in Jun 2023

2/10 Terrible

K

2 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Difficult to get to and bare minimum amenities

Stayed 1 night in Jan 2024

8/10 Good

zareena

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

Stayed 6 nights in May 2024

2/10 Terrible

K

2 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Difficult to get to and terrible amenities

Stayed 2 nights in Dec 2023

6/10 Okay

Tammy

7 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that

Stayed 3 nights in Aug 2023

6/10 Okay

Ayesha Siddika

27 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere

Stayed 4 nights in Dec 2023

2/10 Terrible

Viktoriia

9 May 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

Stayed 2 nights in May 2023

2/10 Terrible

Ruhaya

11 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammers

They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.

Stayed 5 nights in Jan 2024

6/10 Okay

Marcos

11 Nov 2024

Liked: Cleanliness, staff & service

Hotel is ok, but not great.

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

Stayed 2 nights in Nov 2024

6/10 Okay

Kim

15 Nov 2022

Liked: Cleanliness

Disliked: Property conditions & facilities

Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below. Passageways to room cluttered and untidy everyday. Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay! Breakfast the same everyday.

Stayed 3 nights in Nov 2022

6/10 Okay

Luis

29 Jun 2025

Liked: Staff & service

Small rooms ! Breakfast not good !

Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

23 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break in Istanbul

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?

Stayed 5 nights in May 2025

10/10 Excellent

herbert

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.

Stayed 4 nights in Mar 2025

6/10 Okay

Fabio

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto comoda la posizione, accessibile ai le maggiori attrazioni. Da segnalare solo la colazione che è molto scarsa per BW

Stayed 2 nights in Dec 2024

8/10 Good

Saurabh

9 Sep 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

GABRIEL

7 Sep 2024

Stayed 6 nights in Aug 2024

10/10 Excellent

GABRIEL

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2024

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