Otel hiç fena değil, sadece çalışanlar biraz soğuk ve deneyimsiz gibi. Servis anlayışı gelişmemiş. Oda ve konfor çok iyiydi. Tavsiye edilebilir bir otel.
Service was bad, bed and bedding were unsafe, dirty and one very small sheet for cover. Kitchen in reception area and smell of burning oil which put me off breakfast. I had to buy my own breakfast.
Staff speak very little English and not very helpful.
It was very unpleasant experience.
เข้าพัก 2 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Megan
14 ส.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The exterior doors on the 3rd floor would not close so the noise from the wind and traffic came in. The interior walls of the hallways were in poor condition. Also, the walls are very thin so I could hear people walking up and down the hallways at 3am. I only got about 2 hours of sleep the whole night.
Arrive at 02:00 after texting a few times the arrival time. We were told the hotel was in a different location and were sent to walk without language a few hundred meters. In the correct hotels, we were told they overbooked for the night and didn't know if we were coming... They sent us to the other hotel that was under construction: shower and toilet broken and super noisy—Wall paper half-done. I do not recommend for a good night's sleep.
I am charged two times by the hotel. One by online reservation and one at arrival when they said that they collect the payment in person at arrival. I requested from them to refund the extra payment, but they say their accountant is not around. And they don't pick up my phone. Second, when we arrived, our room was rented to somebody else already. Third, the TVs don't work. Third, furniture sides are very sharp. We are injured several times. Fourth, coridors have no air. Zero air. Fifth, flies don't allow to have breakfast. Sixth, breakfast saloon is the hotel reception saloon and it is too small. For the double payment they took from me, I may have to apply to the public prosecutor. All in all, certainly rent another hotel.
I’ve booked one month ago a room with breakfast for 25€. I arrived at the hotel (at 1am) and my reservation didn’t exist. After 30 mins in which I’ve tried to contact hotels.com for any help, they suggested me a room before for 50€ (1000try), then for 70€ and, finally, for 40€. By the way, nothing was connected to my booking, so I preferred to go out. Never again! And even hotels.com has never contacted me. Very sad!