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"First time I stayed at this Hotel and it surprised me the comfortable and spacious room, very clean, staff was very attentive and breakfast very well served. I will be back."

"It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area."

"Polite, kind, helpful, and efficient staff"

"The room was clean"

"The staff that night was horrible and mean"

"Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan."

"The room is good design and has everything we need , feel like home."

"My recommendation is just to clean a little better the floors of the rooms it was pretty dirty"

"Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . "

"Dirty!! Unhelpful front desk! Lots of broken doors on my floor!"

"It’s all fine"

"Great customer service"

"The staff was very friendly and the hotel room was very clean!"

"Easy access from highway. Check in very quick. Staff at front desk courtesy Room very clean Good breakfast"

"Not clean room"

"Food not cooked enuf"

"Room was clean and spacious."

"Good hotel, helpful staff. Recommend."

"I had to stay overnight after surgery and the staff were so helpful and kind. Especially letting us get into a room a little earlier, that was huge. Thank you"