4/10 แย่
Gina
5 ต.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I was exhausted, so I didn't want to hassle with trying to change rooms, especially since the hotel was busy. First thing that was off, was that the room smelled like a locker room/socks. Then, once I had settled in, I realized the faucet leaked onto the counter a little, and that the window was missing the sliding shade, which it had tracks for, and the curtains weren't quite big enough or in the right place to make up for the missing shade so light got into the room. In the morning when I had a shower, the room was an accessible one, and I discovered the hose for the sprayer was missing, and the fixture seemed to not work properly to direct the water to the showerhead fully, so half the water sprayed down the corner of the shower.
Then, when i tried to find the receptionist in the morning to tell her, i could find her for at least 10 minutes, and the maids didnt know where she was, and when the cook noticed i was looking for them, they told me to wait and signaled to her that there was someone waiting. So I waited another 5 or 6 minutes. At which point I was getting frustrated because i had somewhere to be, and i actually saw her talking to him again, and she told me to wait some more. I got upset and told her i couldnt wait any more and needed to talk to her, and she kept teying to excuse herself to wait on people in the dining area. This was not acceptable. She said she would tell management about my issues...don't think she did
Gina
เข้าพัก 1 คืน, ตุลาคม 2025