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"Hotel was very dirty. Bed was dirty pull out bed was dirty. No clean towels or wash rags to shower with "

"This was my third stay at The Principal Hotel. The history of this property is unique and the rooms are amazing - essentially in brand-new condition and very tastefully designed and decorated. I've eaten at the adjoining restaurant, the Graphite, on one occasion. Amazing food! (When the Graphite is closed on Mondays, I eat at the Thai House restaurant within blocks of the hotel. Delicious and affordable meals!) The hotel is easy to get to and Columbia seems like a nice, safe town. I plan on...

"Room was okay, definitely out dated. There was hair inside the bathtub wall. Possible from previous occupant."

"Very clean. Lots of parking. "

"It was kind of janky the doors we're in rough shape you couldn't get into the workout room the pool was was cold and smelled like a bleach factory that it was burning your eyes the beds were terrible you could hear people in the hallway all night slamming doors yelling"

"The shower had hair in it. The vents were full of dust. We woke up with head congestion from dust and mildew smell. Lights with burnt out light bulbs in room. Hotel was out of ice buckets. Hotel had two ice machines and neither worked. Shampoo and shower gel dispenser were broken. Staff and front desk supervisor stated ice buckets were not mandatory. Maintenance and housekeeping supervisor not available. "

"Perfect for our needs"

"Overall, I guess the day was OK room was a little dirty. They had to move us need to be updated."

"Good value for the money. Great staff and excellent breakfast!"

"What a pleasant surprise! This area and lovely hotel was wonderful! The room was beautiful. The only negative was the elevator. It was small and it took a while at checkout time."

"Great stay! Very clean and staff was very nice. Definitely will be staying there on my return visit to the area!"

"Room was fairly clean- enough for a one night stay. The main issue was the noise. There were people going in and out and yelling and partying literally all night long. We also had people standing outside our window talking, partying and smoking until 4am…smoke came right through the (closed) window all night. I’ve never given a negative review to anyone before and feel bad doing it this time as well but want others to be aware as we got no sleep the entire night. There is no way staff did not...

"Wi-fi was great, location was great and staff were really nice!"

"Location and how to get there was strange and not very easily accessible. You could tell that it was very short staffed."

"Room was nice, clean, mostly quiet. As soon as we stepped off the elevator we could tell that someone had been smoking pot. That odor finally cleared after about 2 hours."

"Very comfortable bed!"

"Very clean room and friendly stuff."

"Parking was comfortable and safe to park. We always stay at this site because of the cleanliness and very comfortable beds! Breakfast is wonderful!"

"Soaps/lotion in bathroom were low or empty upon check in. Too heavy on the scent of cleaning solution, gave me a headache. Dark roast coffee was weak. "